Motutere Bay TOP 10 Holiday Park

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed during high season between 20/12 and 06/02.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Pitches

• Minimum spacing of 2 metres between pitches.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 7 a.m..

Reception

• Reception is open from 8 a.m. to 8 p.m. between 21/10 and 03/04.
• Reception is open from 9 a.m. to 5 p.m. between 04/04 and 20/10.

Safety

• Swimming in the lake is allowed.

General

• The games room is open between 01/01 and 31/12.
• The grocery shop is open between 01/01 and 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Taxes

• This area is not subject to city tax.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).