St Andrews Lakes

Camping and touring

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.

Occupancy

• Bookings must not consist of more than 1 different households.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Extras

• Facilities/activities including Beach access, Aqua Park, Equipment Rental, Climbing Wall, Archery, Axe Throwing, Wellness Centre, Spa are subject to extra charges payable on arrival.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Wellness Centre.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 10 p.m. and 7 a.m..

Safety

• Open fires are prohibited.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is unmanned after 5 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

General

• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.

Pool

• Some facilities require the wearing of swim caps.

Pitches

• Tents are not accepted at this park.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

General

• The site is not liable for any refund in the event of force majeure.

Taxes

• This area is not subject to city tax.

General

• This is a quiet site: no music is allowed.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 6 metres are not allowed.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors must leave the premises by 7 p.m..

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.