The Willows Holiday Park

Liked: Big touring pitches, friendly welcome, new toilet n shower facilities, well kept gardens and play areas great park for the kids with large field ideal for football, cricket etc. new clubhouse with restaurant reasonably priced with outdoor area.

Disliked: No pot washing facilities , this is a must for campers/tourers doing the odd nighter - however got by with a boiled kettle or two.

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Liked: Warden was very friendly and informative. The showers and toilets very clean. Would recommend

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From the manager: Good Morning Thank you for your review, hope to see you again soon

Liked: Pitch was great size early accomadated my sprinter and full awning. Clean upto date tolilte shower block Great modem club with sensible prices

Disliked: Nowt to dislike

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From the manager: Thank you for you review, hope you are all well and see you again soon

Liked: Very clean grounds, showers/toilets cleaned regularly throughout the day. Town centre, sea front, etc all easily accessible on foot. It really is a beautiful place to sit relax & chill. Tracey is absolutely lovely, always happy & smiling. We will definately be booking again.

Disliked: Nothing to dislike to be honest

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From the manager: Good Morning, Hope you are well! Thank you for your lovely review, hope to see you again soon.

Liked: Lovely site owner makes you very welcome and very happy you see them a lot throughout day walking around always there to help show you around site very clean and well maintained site toilets and showers are excellent very clean

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From the manager: Good Morning, hope you are well! Thank you for your review, hope to see you again soon,

Liked: We loved how peaceful this site was, Tracy was absolutely brilliant, extremely helpful, personally came to our assistance whenever we needed it, even helped us set up! The food in the restaurant was extremely good, really great quality food, it was freshly prepared, good value and large portions. They also had kids eat free on Wednesday which was great. The bar had a variety of hot and cold drinks that were reasonably priced and ice cream. The showers and toilets were modern and always clean and there is also a laundrette. Would definitely visit this site again.

Disliked: Not dislikes but Two things that would make the site even better: A small shop selling basic essentials. There is a big Tesco down the road which is handy and it’s only a 5 minute drive into Withernsea where there is lots of shops, cafes, fish and chips and ice cream parlours but a small shop would be a great addition on-site. The other would be a pot wash facility. Although we have a sink in our van sometimes when we have big pans/air fryer we usually take them to the pot wash at other sites as it’s just easier to clean up. (We did search for one and couldn’t find it but maybe we missed it )

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From the manager: Good Morning, hope all are well! Thank you for your review, glad you had a good stay. look forward to seeing you again soon.

Liked: Park for kids

Disliked: Getting eaten alive to bugs and ending up at a n e for an infected bites

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From the manager: Good Morning Thank you for your review, i am sorry that you had bug bites. Not sure why we only got a 2/10 as we cant control the bugs, i wish we could. i hope you are all ok.

Liked: We were placed right next to the park so the children could go off and play and we could still see them, the owners were absolutely lovely! Couldn't fault them at all!

Disliked: There wasn't always entertainment on, we went during the school holidays and there wasn't any entertainment for the children, there was a band on the one night but my children are only young so didn't like the band. The food was bland even with us adding salt we couldn't eat it, the bar staff were rude to us, the girl who brought our food out was rude, I told her we wanted BBQ nachos not BBQ wings and she said "well that's what you ordered but I'll check the receipt" she came back out with what we'd actually ordered without an apology! The man behind the bar was arrogant towards us, we asked for a table to eat he replied "have you booked, you must book" the room had one table with a family on which was eating every other seat was empty we replied "oh sorry we didn't know" he said " well next time you have to book a table but I'll do it now" booked us in and said "right follow me, sit here" honestly I was shocked but with my children I didnt want to say anything If it wasnt for the bar staff and the waitress I'd have said everything was perfect but it wasn't unfortunately and because of the staff behind the bar we won't be returning

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From the manager: Good Morning Thank you for you review! I am really sorry that this has happened and you left having a bad experience. This issues have been addressed and the staff member you are talking about no longer works for me. Please accept my apologies

Liked: Reception staff absolutely fantastic and very polite and helpful nothing was ever too much to ask. Touring area, toilets, park and bar area all very clean and tidy. Location fantastic and very peaceful. Bar staff polite and welcoming. Pitches very spacious .

Disliked: No fish in fishing pond which isn't stated on website but was told by warden when we arrived so had very disappointed autistic son had to pay n travel else where to find him a pond.shoukd state on website that there no fish in it. No washing up area maybe invest in small washing up area.

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From the manager: Good Morning, hope you are well! Thank you for your lovely review, we do try our best so you can have a relaxed break with us. I am really sorry but you was given the wrong information, there are fish in the pond as it was fished just recently, there was no need for you to of gone elsewhere, i am really sorry you had to do this. I have spoken to the wardens and advised them of this, best wishes Caroline.

Liked: Lovely campsite food lovely shower block clean

Disliked: Not enough bins about always pitches very close

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From the manager: Good Morning, Hope you are well! Thank you for your review, hope to see you again soon.