Briarfields Touring Park

Liked Not a lot .. sorry!!

Disliked Pitches very tight.. we are new to touring this year .. this is the 8th site we’ve used and it the smallest pitch we’ve been on .. only one chemical disposal site.. for all the caravans and motor home .. I had to queue.. ( never done this before! ) .. toilet shower block closed a 11:00 to 1:00.. for cleaning.. I forgot and walked over the threshold and was shouted at by a lady.. not polite at all .. to use the disabled one .. ok but there was a chair holding the door of this open .. so it wasn’t very clear.. Ony 2 of the shower had a bench and partition.. these were in use .. so used the other ones .. just a flimsy shower curtain which was far from water resistant.. the water came underneath it .. making the whole area wet .. and a stool .. which was soaked by the previous person.. .. .. we booked 2 nights left after 1 .. not done this before..

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From the manager: Dear Caroline,

Thank you for taking the time to share your feedback. I’m truly sorry to hear that your stay with us didn’t meet your expectations, and it’s disappointing to learn that you chose to leave early.

We always do our very best to ensure guests have a positive experience and are here at reception should any concerns arise during a stay so it’s a real shame we didn’t have the opportunity to speak with you in person and try to resolve things at the time.

All guests are provided with a park plan upon arrival, where all amenities and facilities including our two fully equipped service areas are clearly marked. We're sorry if this wasn’t as clear to you at the time, as we always aim to help guests feel informed and settled from the start.

With regard to the washroom cleaning schedule. I understand that you entered the building during the cleaning period, past the clearly displayed closed signs, and encountered one of our team members mid-clean. That team member was Joy, who many of our guests know and frequently praise for her warmth, helpfulness, and genuinely friendly nature. I can say with absolute confidence that Joy would never intentionally raise her voice or speak to a guest in a rude manner - it’s simply not in her character. She will be very upset to read your comments, as she takes great pride in making everyone feel welcome and cared for during their stay.

Our team consistently receives praise for their friendliness and approachability, and I know they’ll be very upset to read your comments, as they work incredibly hard to make every guest feel welcome and looked after.

We wish you all the best on your future touring adventures.

Warm Regards,
Jo and The Briarfields Team

Liked The facilities were spotless and the staff obliging and pleasant.The local bus service was on the doorstep and run every 10mins

Disliked .

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From the manager: Thank you, Ray, for your kind words!

We're so pleased to hear that you enjoyed your first visit with us and found the facilities spotless and the team friendly and helpful. It's great to know the local bus service was convenient for you too.

We really appreciate your feedback and look forward to welcoming you back again soon!

Warm Regards,
The Briarfields Team

Liked Superb site with excellent amenities. Great views and large, flat pitches. Easy walk into town across the fields. Great to have the farm shop visit on the morning we stayed.

Disliked None

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From the manager: Thank you so much, Chris, for your fantastic review!

We're so pleased everything met your expectations and would love to welcome you back anytime.

All the Best,
The Briarfields Team

Liked Staff were lovely and friendly. Site was well kept. Facilities were fab, clean and modern. Pitch was level and electric hook up was easy to access. Site was in a great location to explore the surrounding area.

Disliked Road noise but once you zoned it out it wasn’t a bother.

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From the manager: Dear Laura,

Thank you for your wonderful review! We’re so pleased you enjoyed your stay and found the site well-kept, the facilities clean and modern, and the team friendly.

It’s great to hear the location worked well for exploring the area, and we’re glad the road noise didn’t detract too much from your experience.

All the best,
The Briarfields Team

Liked Excellent site. Well run. Friendly staff. Clean facilities. Good sized pitches with beech hedging between each one. I liked the music playing in the shower/toilet block. Excellent WiFi. Excellent information before and on arrival. Close to a supermarket and pub. Bus route just outside the entrance to Cheltenham and Gloucester The site is situated just off the A40 so traffic could be a problem but ear-plugs overnight worked well. Definitely stay again.

Disliked Nothing

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From the manager: Thank you so much, Julie, for your wonderful review!

We're delighted you had such a positive experience with us. It's lovely to hear you appreciated the friendly staff, clean facilities, and thoughtful touches like the music in the shower block and the detailed information provided before and during your stay. We’re also glad the pitch layout and location worked well for you! We really look forward to welcoming you back again soon.

Warmest Regards,
The Briarfields Team

Liked Really enjoyed our stay in the glamping pod. It had everything we needed such as plates, cutlery, a fridge, plug sockets, a bed and a little table. Simple but had all the essentials.

The site was quiet and well-kept, and the toilets were honestly much cleaner than I expected. Everything felt tidy and looked after.

Great little break overall. Would definitely come back.

Disliked N/A

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From the manager: Dear David,

Thank you so much for your kind words! We're absolutely thrilled to hear you both enjoyed your stay in the glamping pod and that it had everything you needed for a comfortable break.

It's great to know you appreciated the peaceful setting and clean facilities, we really do try to keep everything well looked after, so it’s lovely to hear that came across.

We’d be delighted to welcome you back anytime for another relaxing getaway.

Thanks again for choosing to stay with us!
The Briarfields Team

Liked Excellent. The staff were very welcoming. Great showers, plenty of hot water. The toilet/shower block was kept very clean and tidy. J liked the music playing in the shower block. Easy access to Gloucester and Cheltenham. The pitches were level and a good size with beech hedging in between. Excellent wi-fi. Excellent information before arrival and on the day. Probably one of the best run sites we have been to. I only scored it 9 because the A40 was adjacent to the site, which made it very easy to access but noisy at night. This was helped by wearing ear-plugs at night. ASDA and a pub within walking distance (10 minutes away)

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From the manager: Dear Julie,

Thank you so much for your lovely review! We’re absolutely delighted to hear that you enjoyed your stay with us and found the site clean, welcoming, and well-equipped. It means a lot to the whole team to know that our efforts helped make your visit a positive one.

We’re especially glad you liked the music in the shower block we do try to add those little touches! And thank you for your understanding about the nearby road; we know it can be a bit of a trade-off with the easy access.

We really appreciate you taking the time to leave such thoughtful feedback, and we hope to welcome you back again soon.

Warm Wishes,
The Briarfields Team

Liked Well looked after quiet site Good sized plots.
Facilities lovely spacious and clean

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From the manager: Dear Susan,

Thank you so much for your kind review! We're so pleased you enjoyed your stay and appreciated the peaceful atmosphere, spacious plots, and clean facilities.

Warm Regards,
The Briarfields Team

Liked It was our third time staying on this site, it did not disappoint, all facilities are very clean. Good bus service outside the site to Cheltenham and Gloucester .

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From the manager: Dear Pauline,

Thank you so much for your lovely review! It was a real pleasure to welcome you back for your third stay, and we're delighted to hear that everything lived up to your expectations again.

We’re so pleased you found the facilities clean and appreciated the convenient bus links to Cheltenham and Gloucester.

Warm Wishes,
The Briarfields Team

Liked Great access to road network, Michael was fantastic on reception and allowed us access early which helped no end 😃. The Buttercup pod we stayed in was compact very clean and bed very comfortable. Using shared washing facilities is always a small concern BUT the facilities at Briarfield were fantastic and a pleasure to use. There was also an added bonus for the dogs and that was Dorothy’s field which was a totally enclosed field for walking the dogs. We look forward to seeing you next year and hopefully I can meet Dorothy & Simon on our return.

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From the manager: Dear Richard,

Thank you so much for your kind and thoughtful review! We’re so pleased to hear you enjoyed your stay in the Buttercup and found it clean, comfortable, and well located. Michael will be absolutely delighted to hear your kind words.

It’s great to know the shared facilities exceeded your expectations and that Dorothy’s Field was a hit with the dogs it’s always lovely when our four-legged guests enjoy their stay too!

We’re really looking forward to welcoming you all back next year, and we very much hope you’ll get to meet Dorothy and Billy on your return.

Warmest Regards,
The Briarfields Team