Whitemills Wake and Aqua Park

Camping and touring

On-site accommodation

Sites

• A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 28 consecutive nights.

Changes to your holiday

• Changes cannot be made once you have booked.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leashes and supervised at all times.

Extras

• Facilities/activities including aqua park, watersports are subject to extra charges payable on arrival.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 0 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Sites

• Minimum spacing of 7 metres between pitches.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 10 p.m. and 6 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

General

• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Safety

• Swimming in the lake is not allowed.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Dogs

• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 2 day(s) before your arrival.

General

• The sauna (and/or hammam) is open between 16/01 and 20/12.

Taxes

• This area is not subject to city tax.

General

• This is a quiet park: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Dogs

• Your dog must be tattooed or microchipped.