Bala, Gwynedd, Wales
8M fully-serviced concrete slab caravan site
Liked Lovely clean campsite, well maintained. Excellent location. Friendly staff.
Disliked We arrived at 1.40pm and the previous campers had not vacated our allocated plot. Staff chased the motorhome owners up however, they had gone out for the day. We eventually got access to our plot at 3.30pm. We felt this could have been avoided had the plot been checked in the morning to ensure it had been vacated.
Recommend to friends Visit again
From the manager: Thank you for taking the time to leave us a review and for your kind comments about the campsite, our facilities, location and friendly staff. We’re very sorry that your allocated pitch was not available when you arrived and appreciate how frustrating this must have been, particularly having to wait until 3.30pm to gain access. Our departure arrangements rely on guests being aware of and adhering to the required departure time, and we do not routinely check each pitch in the morning to confirm that guests have left. Incidents such as this are fortunately very rare, but on this occasion the previous guests had left the site without vacating their pitch as expected, which was unfortunately outside of our control. We completely understand your frustration and are pleased that our team were able to follow this up and resolve the situation for you. We will continue to monitor this and do what we can to minimise the possibility of it happening again. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.
Losheim am See, Saarland, Germany
Power optional grass and earth motorhome site
Liked Great site. Lovely staff
Recommend to friends Visit again
Claxton, North Yorkshire, England
Powered grass caravan site
Liked Great place to stay. Very well maintained site. Lovely friendly staff. They also have fantastic secure field to let you dogs run around.
Recommend to friends Visit again
Sille-Le-Philippe, Sarthe, France
Liked Great site. Lovely staff
Disliked All 👍
Recommend to friends Visit again
L'Aiguillon-sur-Vie, Vendée, France
Liked Lovely site
Disliked Toilet facilities need upgrading
Recommend to friends Visit again
From the manager: Hello, Thank you very much for your comment, we take it into account. Concenrning the wifi connexion, we are pleased to say that we have now in 2017 a new system available everywhere on the site. regards Virgine & Steph
Bourg d'Oisans, Isère, France
Liked Great holiday
Recommend to friends Visit again