Rogny-les-Sept-Écluses, Yonne, Γαλλία
Θέση σε γρασίδι με ρεύμα προαιρετικά
Μου άρεσε Leaving
Not being there anymore
Literally nothing
Town nearby where there is a free aire was lovely
Δεν μου άρεσε AVOID. AVOID. AVOID.
As a family of seasoned travellers we can single-handedly say this is the WORST experience we have ever had in a campsite. We experienced clear discrimination to a point we felt unsafe remaining on the site for the duration of the stay we had booked and already paid for.
On night one of our stay our children were playing with other children on the on-site trampoline with other children from the site. The other children were repeatedly quite aggressive towards our children, however given the choice our children chose to continue to play with them. Myself and Becca were taking turns watching the kids, then whilst we were talking between swapping we heard a thud. Genevieve (our 7yo daughter) was on the floor crying, she explained she had been kicked and pushed through the net of the trampoline.
There were no staff on site and no contact details, so we took photographs of the damaged net, with the intention of speaking to them in the morning.
The next morning we were woken up by the manager banging repeatedly on our van, insisting we pay for the broken trampoline, or she will call the police. She stated she does not speak English, so could not listen to what had happened, and insisted the other families had already told her that our children had intentionally broken the trampoline (we have images where the zip has physically torn, which couldn’t be done by a child). We tried to explain in our limited French however she was not willing to stop and let us even try to speak in broken French or English.
The manager would not stop to let us speak at all, was just continuously aggressive.
We ended up leaving and not staying for the second night we had paid for, as they were so unwelcoming, aggressive and rude.
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