Dolau Afon Camping

Μου άρεσε Dolau Afon is an absolutely beautiful campsite – meticulously maintained and beautifully peaceful we had a wonderful stay. I would really recommend it to anyone that wants to have a peaceful and relaxing break.

The dark skies were particularly spectacular to do stargazing as was having a dip in the river – so refreshing and invigorating.

Δεν μου άρεσε Having to leave!

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Από τον διαχειριστή: Awwwww, that's a lovely complement. thank you. We hope you got some amazing photos of the sky at night.

Μου άρεσε A very pretty site. Not very big but nice and level. The facilities were very clean too. There is a lovely little river which ran to the side of the campsite where we were able to let our dog go swimming (you can also swim too)

Δεν μου άρεσε Nothing

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Μου άρεσε Stunning part of the world to explore. Wales is a true gift of nature.

Δεν μου άρεσε Extremely rude site owner, if you don’t like people, don’t work in hospitality.

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Από τον διαχειριστή: Oh dear, I am so sorry you thought I was rude, I apologise.... however it would be helpful if we knew what it was that upset you, you have not given your reason?

We have hundreds of people a month come to stay, its impossible to keep track, but sadly, a very very few do stand out, and I cannot recall being rude to you, although I do remember what pitch you were on.

I have been in customer related jobs of one description or another, all my working life, and I think, given the challenges and demands posed by customers, that I have done well and I am fairly good with people and I still smile.
Of all our reviews, which I am proud to say are mostly 10/10 (we received a 'Review Award' last year from PitchUp), I have had so very few guests feel I have ever been rude to them?
I can be a little curt on occasions, but there is always a reason, perhaps you were disrespectful? There must have been something that you did not agree with, regarding our requests that I may have reminded you of, of what is or is not acceptable on our site.

We are fairly relaxed here and like to enjoy our work and hope our gests enjoy their stay too.

Μου άρεσε Small, quiet, clean site.

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Μου άρεσε Nice hot showers and very clean. That’s the reason I have given it 4/10

Δεν μου άρεσε We were really disappointed with our experience here, mainly because of the attitude of the female owner.

We completely understood the seriousness of the current fire risk. We had received the emergency warning alert about fires on our phones and there are signs throughout the site, so we were fully aware and had absolutely no intention of doing anything unsafe.

The owner came over and told us there were to be no flames whatsoever. I asked whether that even included using our kettle and was abruptly told no. It wasn’t the fire restriction that upset us — we completely understand why restrictions are necessary — it was the way she spoke to us. Her manner was so rude and confrontational that I actually said we would leave and immediately started looking for another campsite.

Her husband came over and told us it was fine, while appearing frustrated by the situation himself, which made it even more confusing as to what was actually allowed.

The whole site feels incredibly rule-heavy, with signs everywhere. You’re also required to leave before 10am on departure day, with a £5 per person charge if you don’t.

We respect campsite rules and, particularly with the current fire warnings, completely understand the need for safety. But rules can be communicated politely. We have stayed at plenty of campsites and have never felt so unwelcome.


Unfortunately, the owner’s attitude really put a dampener on our stay, we felt uncomfortable and, based on our experience, we wouldn’t return.

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Από τον διαχειριστή: We are very sorry to read that you had a bad experience with us/me! very very few do, and if you look through our reviews, we were awarded for our good reviews. If I came across with an attitude, I apologise for that, it has been an anxious and testing time these last few weeks with the weather being so dry, and Wild Fires only a few miles from us as you may have been aware. We are surrounded by forests, as too is the village, we cannot be responsible for our site being the source a 'Wild Fire' and loosing our property to it. We have had a few campers on site who thought that it would be OK to have fires, that it didn't affect them, which disappointed us, believing that people would have some commonsense. Sadly, we have to explain to everyone to make sure they do understand the gravity of the situation. I might add, that our Insurance would not cover us for any damage sustained, due to any camper not respecting the decision we make to avoid a FIRE.

We do need to correct you on a couple of things though. Firstly, there is only one sign up about 'FIRES', and that is on the Main Gate going out of the campsite, there are no others on site. We don't like to put up lots of signs, only those that are letting you know that, 'this is 'drinking water', 'Dog Wash' 'Grey water waste' 'Dog Poo bin', that kind of thing.
We are no heavier on rules than any other site, in-fact, we think we are fairly relaxed here. Rules are in place, so that everyone on site, knows what is acceptable and what is not, we cannot allow people to just come here and just do whatever they like and be disrespectful, it upsets other campers too. We are sorry that this did not suit you, respect goes a long way - after all, you are a guest on our land.

Our arrival times and departure times are our choice, not yours, we have those time there for a reason, as do other sites. The £5 charge is for a 'Requested Late Departure' if you want to stay till early afternoon, which is only reasonable, we do not hold out our hand because you are late leaving! Did you read our T&Cs and Site Rules before you booked?

Μου άρεσε Clean and quiet! We loved the little river that was right next to the camp which is known and is great for a quick dip.

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Μου άρεσε Lovely little campsite with good clean facilities and all level pitches.

Δεν μου άρεσε Nothing

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Μου άρεσε Everything

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Μου άρεσε Lovely well maintained site

Δεν μου άρεσε The owner was the rudest person i've ever met.
Totally ruined our planned 4 night stay.We only stayed 2 nights

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Από τον διαχειριστή: We are sorry you did not like us!
If I was rude, there might have been good reason, you don't say what that reason was, so I cannot offer an explanation or an apology for something I don't have any knowledge of.

However... Location, Value for money, Facilities/activities, Customer service....If you thought us not a good location or value for money, I wonder why you booked then gave us a bad review for it? There is no mention of 'activities' on site, we are not big enough and don't offer any.

Facilities are what they are and very well described by both photographs, reviews and written details on PitchUp and on our website if you had researched us before booking, you may well have thought we were not for you, and we all would be happy.

Maybe next time you book a campsite, have a look at the reviews, study the location and what people say about us as site owners and our customer service skills.

Yeh, I agree, Wi-Fi is not perfect but its 900meg though! sorry its not free, but that's because we don't own it, its owned by 'Campsite WiFi', we cannot get Wi-Fi to site any other way, at least we offer it - BUT, we have excellent mobile phone coverage in the area so you are connected to the outside world.

Μου άρεσε Peaceful, clean, well kept grounds, inviting. Lovely setting. Welcoming owners. Good facilities. Hot showers. River running alongside. WiFi available but good 4G reception. Motorcycle friendly, great base for exploring Wales.

Δεν μου άρεσε Nothing

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