Beacon Fell View

Μου άρεσε Clean, friendly staff

Δεν μου άρεσε Couch bed broken and wasn’t offered alternative. Leg kept falling off.

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Μου άρεσε Entertainment staff amazing

Δεν μου άρεσε Toilets not cleaned at all y we were there were so bad
One bar staff
Lady bar staff rude and spoke to the other staff and people rude
Very loud on night people shouting kids running around at 12pm

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Μου άρεσε I enjoyed the bingo,however it did seem that 1 table wone 3 times on the adult tickets and 1 time on the children ticket.

Δεν μου άρεσε Well to say it was a nightmare on the tourer pitches so small ,uneven. We should have had a large electric pitch not what we got.We should have had electric now this was a joke kept on triping so we had to waste a load of freezer food . I have never in my daya of camping had this problem been without electric .people who had young babies could not have hot water as they wers without electric.emergency phone number no body even answered the phone absolutely ruined our easter break.

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Μου άρεσε Entertainment staff where amazing the only good thing about out Easter weekend

Δεν μου άρεσε Small cramped in pitch’s
Electric issues due to over crowding and not fixed for the hole stay
Emergency number not accessible in the evening back up number also not accessible
Toilets where not cleaned men’s loos full of 💩
Kids play area locked up
Crazy gold was not looked after
Change machine not working in amusements and bar or reception would not change money
Two people on the bar for the hole sight
Kids soft play more like feral dumping ground! Not maned
Big groups of ravers partying till 2 in the monrning !!
No WiFi

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Μου άρεσε Pitch was in a good spot, entertainment was good.

Δεν μου άρεσε Some improvements are needed. Toilets and showers need cleaning more, it hadn’t been cleaned since we arrived Friday. Running out of beer for several days, a bank holiday also knowing it could be busy. More staff are needed, feel like current are over worked. Swimming should be free when staying at the holiday park I don’t agree with having to pay.

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Μου άρεσε Lovely Welcome From All

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Από τον διαχειριστή: Thank you for your review. We hope to see you again soon.

Μου άρεσε The entertainment. AJ and Zoe are always the best. Duet was fab x
Shop is great. Showers good. Nice to see some work has been done on the ground. Currently more work in progress.

Δεν μου άρεσε The work in progress on the site, but it was needed.

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Από τον διαχειριστή: Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay, and we hope to see you again soon.

Μου άρεσε Had a lovely weekend. Quiet site with lovely views, nice swimming pool and amusements for the children.

Δεν μου άρεσε Touring pitches need some maintaining. Pitches are small and not very level, toilet blocks and pot wash area needs some TLC.

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Από τον διαχειριστή: Hi Rebecca.
Thank you for your feedback, we are pleased to hear that you enjoyed your stay at Beacon fell view and we will be sure to pass the issue you have highlighted on to out maintenance team.

We hope to welcome you back soon.

Μου άρεσε Lovely clean site really enjoyed my stay x

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά

Από τον διαχειριστή: Hi Angela, thank you for your lovely review and we hope to see you again soon!

Μου άρεσε Stay not taken as CANCELLED by park

Δεν μου άρεσε Our booking with Pitch-Up was a nightmare !!!

We made our booking only a few days prior to our arrival date, therefore we had to pay the full amount due, £255

We were due to arrive at ‘Beacon Fell View’ on Tuesday the 4th of November’25’
I received a telephone call from ‘Beacon Fell View’ on Saturday the 1st of November telling me that the park was closed therefore we would NOT be able to take our stay with them !
This of course was very upsetting and distressing, as my wife had booked time off work to be able to take a break in our motorhome.

I immediately made a telephone call to the booking agent (Pitch-Up.com)
My call was received by an automated answering service telling me that their offices were indeed closed until the coming Monday ! One day before our stay with Beacon Fell View was due to begin !

Yet again I immediately called BFV to ask for my refund but unfortunately the young receptionist informed me that Pitch-Up would be the ones to make the refund !
The weekend came and went so I called Pitch-Up to gain my refund but I was told by them that BFV would be the ones to make the refund and indeed looking at my bank account the payment of £255 was paid to BFV.
I called BFV yet again only to be told by the receptionist that senior management are the only ones able to deal with refunds 😡 and there was no one available at that time and that as soon as a manager is available I would receive a call from them !
You might guess,,, no such call was forthcoming. I called back, chasing my money ! “Ho” I was told,, “Sorry but it will be dealt with immediately” NO,, it was not and after a further hour or so I called back yet again only!! This time I actually spoke with the manager at 4.40pm (5pm close)
“So sorry” I was told “I will do it right away” I pointed out the time and that I knew that they closed at 5pm. The manager promised that the refund would be done immediately and before closing at 5pm
You guessed it !! N O it would NOT
Tuesday morning arrived ! The day that we were due to arrive for our stay at ‘Beacon Fell View’
You’d never guess, but I received a call from BFV to advise me that the park was closed so “Please don’t turn up for your stay with us as we are closed” 😡
I informed the lady of my displeasure and asked ‘AGAIN’ for my refund. She told me that she would make sure that it was done immediately!!!
N O it was not immediately at all !
I called back AGAIN only to be told that the refund of my £255 had been done but that “Refunds can take longer than payments to process” 😡 In fact “A few days”

I’m sure that who ever reads this Saga is very bored with it by now !

I received my refund into my bank account on the Friday of that week !

A DISGUSTING TURN OF EVENTS !
SO MANY LIRS TOLD BY SO MANY !
ESPECIALLY THE MANAGER OF BECON GELL VIEW

Προτείνετε σε φίλους Θα το επισκεπτόμουν ξανά