Clay Farm

Μου άρεσε Wow what a stunning place so peaceful and relaxing..we enjoyed the fishing..lovely views from all directions 😀 well maintained site definitely return

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Μου άρεσε Been coming here quite regular over the last year or so. Got to be about 5/6 times and it’s always been a pleasure. Well kept site

Δεν μου άρεσε This time will unfortunately be the last time we use this site,
I was approached by the site owner whilst I was emptying the toilet of all jobs.
Accused of using extremely power hungry appliances as apparently I had used over £14 of electric through the night well from 6pm the night before. Accused of using awning heaters although I hadn’t put my awning up all weekend.
The worst bit was that my daughter reported to me since I got home that the site owner was walking around our caravan having a good look. Wish I had known this whilst I was there.
So, unfortunately this will be our last visit to Clay Farm. I like this site due to being quite but feel a bit put out from today’s experience

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Από τον διαχειριστή: I am sorry you recall the conversation in this way as it certainly isn't miine.

I checked all pitches in the morning to see which hook-up each was connected to and I spoke with all guests who were out and about, including your daughter who was packing the car boot. I picked up some small litter between your car and the empty pitch.

You were leaving and emptying your toilet waste but actually stopped to assist your daughter dragging the wastewater. You didn’t have to stop emptying the cassette to talk to me.
At no time did suggest you had an awning heater, as you clearly had no awning, but said in the past it had been an awning heater which caused an excessive usage. I asked about usage as I was concerned it might be our new system error rather than your caravan that was causing the excessive use.

I explained that we have just fitted a new system which will go live shortly where all hook-ups are monitored (and guests will pay for electric used) and you used £13:85 overnight; the next nearest was £6:55. We charge £5 per night at the moment for electric.
You paid £43 for the weekend, Pitchup take a commission and pay us £34:73. We pay VAT so receive £29:99. We know that between 6pm to 10am you used £13:85 (44.66kwh), so it is likely that your stay actually cost us money.

Other guests used between 4.5kwh and 21kwh, it seemed only reasonable to ask if you had any special equipment that might have been in use. I am hoping that future guests will welcome paying only for the electric they use and that they can monitor their caravans to ensure they are not costing them excessively.

I thank you for your previous custom, but on this occasion I believe I asked a perfectly reasonable enquiry of a guest who was preparing to leave. It would have been foolish to wait until you drove out!
You are welcome to return once the PAYG system is fully operational.

Μου άρεσε We received a warm welcome from the owner who answered a few of our questions on arrival.
Nice location, quiet, which suited us, plenty of space for dog walking, generally a clean and tidy site. The price was right.
We will visit this site again

Δεν μου άρεσε Can't really think of anything that we disliked

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Μου άρεσε Everything
Nice level pitch
Nice toilet

Δεν μου άρεσε Nothing

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Μου άρεσε Peaceful little site. Lovely clean toilet facilities

Δεν μου άρεσε No bad points

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Μου άρεσε Really nice and peaceful spot

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Μου άρεσε lovely place nice and quiet friendly staff
can't wait to rebook

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Μου άρεσε We love this site. It’s quiet, convenient and easy to use.
It’s clean, friendly and has good views.

Δεν μου άρεσε There isn’t anything to dislike.

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Μου άρεσε All ok

Δεν μου άρεσε Only slight moan toilet door handles were very dirty on inside
Drier was outside toilet
So handle used with wet soapy hands

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Μου άρεσε Very efficient and easy check in to a beautiful farm site with all the amenities we needed .

Δεν μου άρεσε Nothing to dislike

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