Basecamp Wales

Syntes om Toilet block is large and well lit. Clear signs to site off main road.

Syntes ikke om We arrived in the dark, there were no signs for motorhome parking. The lady on the phone was very helpful ( had to ring 3 times)but we still could not find the electric pitches. Finally found them; there are 3 pitches in the actual car park. They just seemed to be a little bigger than a parking space.

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Syntes om Good location

Syntes ikke om Staff is polite, however providing a wrong information. Upon arrival staff said shower tokens are not available and will be tomorrow morning, this can be understood as we have arrived after 5pm. However next morning same was said, while confronting staff accepted that shower tokens are not available for a while as council is managing them. Thus just be aware no shower is available on site. Also pitch is shared with normal parking and become very busy during peak times.

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Syntes om Good in the cafe was great
Clean facilities
Friendly staff
Onsite walks, museum, cafe and play area
Road noise wasn't noticeable so not sure why people complain.

Syntes ikke om One key for toilets
There was rubbish dumped which needs clearing

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Syntes om Nice location

Syntes ikke om Got fined £50, for a parking ticket despite parking where the email told me to go

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Fra bestyreren: Please get in touch with us about this - do not pay the fine! We can get it resolved for you!

If you collect the vehicle slip from our reception on arrival and display it in the window then they should not give you a ticket so we can resolve it for you no problem.

Syntes om Quiet and clean facilities

Syntes ikke om The timer on the lights is ridiculously short and needs to be reprogrammed unless you are super human and can use the toilet or shower within 2 minutes. Very frustrating for customers.

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Syntes om Level pitch, good location and good facilities.

Syntes ikke om Motorhome parking are as used as an overflow from the normal car park. No signs to let car drivers know not to park there. Arrived at 1pm to do some cycling. Had to wait for all cars to move so we could eventually park up. 5pm too late to do anything. Just put up some signage please!

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Syntes om Great location for hiking and cycling. They can accommodate 3 or 4 electric pitches and the ground is quite level. There are 2 other non-electric areas and these definitely require levellers for a comfortable stay. The staff are super friendly and helpful and the restaurant/cafe is fantastic. The toilets/showers were really clean and had plenty of space.

Syntes ikke om If you’re staying on the non-electric pitches we found that day visitors use this area as additional car parking meaning you get noise/traffic from quite early in the morning with little consideration to overnighters. Quite a bit of road noise.

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Syntes om Met some amazing people as we got stuck in the mud...Natasha and her family went above and beyond what we expected...Had a chance to wander round the day after and we will be back...Thank you to everybody at Base camp...Also to Phil the farmer and his daughtetrs, everybody who made our stay the best it could be under the circumstances.

Syntes ikke om Mud!!!! lol

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Syntes om Great centre facilities very clean and warm would go again

Syntes ikke om We were close to the road so you had to be very careful with the dog, not ideal if you had small children, would have not been as comfortable if I was on my own as a mature female

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Syntes om Lovely site, clean toilets, Bike park next door and plenty of walking trails. Definitely recommend and would stay here again! Good signal!

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