Campingplatz "Altjessen 57"

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.
• Modifications are subject to a €15.00 (£12.94) fee.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• Bookings must not be for more than 21 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet (afternoon) hours must be respected between 12 p.m. and 2 p.m..
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
• The bar is open between 08/01 and 21/12.
• The games room is open between 08/01 and 21/12.
• The grocery shop is open between 08/01 and 18/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 08/01 and 21/12.
• The site is not liable for any refund in the event of force majeure.

Occupancy

• Group bookings of 6 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

• A cable measuring at least 5 metres is needed for the electric hook-ups.
• Pitches: a €100.00 (£87.15) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is closed from 11 a.m. to 2 p.m.. No arrivals are permitted between these times.
• Reception is open from 7 a.m. to 11 a.m. and from 2 p.m. to 6 p.m. between 01/01 - 31/03 and 01/11 - 31/12.
• Reception is open from 7 a.m. to 11 a.m. and from 2 p.m. to 9 p.m. between 01/04 and 31/10.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• No electric barbecues allowed.
• No gas barbecues allowed.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. Cars are not permitted when travelling with a motorhome/campervan.
• Units heavier than 3500 kg are not allowed.
• Units longer than 7 metres are not allowed.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10:30 p.m..
• Visitors must register at reception and pay their fee.