喜欢 This is beautiful campsite with good facilities and very well situated for exploring the Forest of Dean

不喜欢 Our stay was sadly ruined by rodent burrows underneath our glamping tent which clearly had not been taken down for and checked for some time. There were numerous animal holes very near to the pitch. We saw a rodent very obviously moving underneath the matting of the tent and making loud chewing noises late in the evening and had to move out of the tent to another thankfully free glamping tent. On further inspection, it was possible to feel that there were clearly many holes underneath the tent. My 2 children were very upset and frightened. The site owner was not able to offer us another alternative for the second night of our stay other than a refund for the 2nd night so our stay was cut short. Very disappointing indeed. Considering the cost of the glamping option especially, this part of the site was clearly rather neglected

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来自经理: Thank you for your feedback. We were very sorry to hear that this experience affected your stay, particularly as you had commented positively on the site and facilities. As we explained at the time, we are a rural farm and campsite surrounded by countryside, so unfortunately we cannot completely control the presence or sounds of local wildlife. You contacted us early the following morning, having moved yourselves into another vacant glamping tent during the night. We responded immediately and inspected the original tent, including underneath the base. We found no evidence of the burrows or holes described in your review underneath the tents. These tents are taken down after the summer so do not stay up all year round Unfortunately, all of our glamping tents were booked for the following night, so we were unable to offer an alternative tent. We also discussed that, given our rural setting, moving tents could not guarantee that wildlife wouldn't be heard nearby. We completely understood that, as this was your children's first experience of camping, hearing animals during the night had made them nervous and they understandably did not want to stay for a second night. Although you remained on site and continued to use the facilities during the following day, we were happy to refund your second night as a gesture of goodwill because we appreciated that the experience had been upsetting for your family. We were therefore particularly disappointed to read that the glamping area was described as neglected. Our tents and pitches are regularly maintained and checked, and following your concerns we specifically inspected this area and found no evidence of burrows beneath the tent. We are sorry that your stay ended earlier than planned, but we do feel we responded promptly and fairly to the concerns raised and did everything reasonably possible to help at the time.

喜欢 Wonderfully peaceful campsite, great clean facilities and a convenient distance from Caen ferry port if travelling from further afield

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喜欢 Lovely quiet site set in stunning natural surroundings. We had a pitch by the river and were lucky enough to see beavers and a kingfisher

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来自经理: Hello Elizabeth , You were lucky to see the wildlife of the river, Don't hesitate to visit us again, Best regards Johanna and Clémentine

喜欢 Idyllic sight in the middle of nature

不喜欢 Not enough lighting in communal areas

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喜欢 The campsite was nicely set out, sheltered from the wind with well kept hedges and felt safe, welcoming and the other site users were very respectful. The washing facilities are basic but everything was just right for what we needed. Great swimming pool and water slide! Kept the kids happy for hours!!

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