喜欢 .

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来自经理: Hi Kate, Thanks for your review but we are confused by it and would appreciate actual comments what you didn't like about our site and your stay. You have given 5/10 for Location, Customer Services, Cleanliness, Value for Money and Wifi. We find this strange as the majority of customers love the location and mention how clean they find our toilets & showers. We feel only paying £12pppn is appropriate and is definitely a lot cheaper than the other sites close to us and lots of customers actually suggest increasing our fees. We don't even have WIFI so confused. We appreciate if you do not wish to actually comment but hope you would as without we cannot address any issues you found. Best regards Karen & Gordon

喜欢 Great Views from the pitches at the top of the hill you can see right across to the beach. The site facilities where clean and tidy, everything was just what you needed.

不喜欢 Only issue is you cant park by you pitch so have to use a wheel barrow (which they supply) to get your stuff to where you decide to camp! - not a negative just me being lazy I guess. 🙂

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喜欢 The site was very clean and the staff where fantastic.

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来自经理: Thank you for your feedback.

喜欢 The location and the views where fantastic. The sound of the river was peaceful and relaxing.

不喜欢 The portable toilets where filthy, didnt look like they had been cleaned for months. We made the decision to walk the whole campsite just to use the main facilities.

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来自经理: Personal Responsibility; You booked the Main Field which had vacant pitches within 20 metres of the toilet & shower block. You were free to choose any pitch that suited you on the whole site. You drove through a closed gate into a field that wasn’t open for camping as we were clearing up after a busy bank holiday weekend because you wanted to be next to the river. I came and saw you within 20 minutes of arriving and told you the field was closed, the facilities hadn’t yet been serviced and you asked to stay as it was only 1 night (as you waded in the river). Again, at 1800hrs Grace had the same conversation with you. At what point do you take responsibility? You drove through the field you’d booked and through a closed gate. You pitched your tent in a closed field because you prioritised being next to the river over being next to the toilets. We aren’t responsible for any of those decisions. We are responsible for accommodating your wishes to stay by the river (meaning cattle couldn’t graze), for not making you move onto the main field (which you’d booked) and for allowing you to choose where you wanted to camp. Sometimes in life we need to take personal responsibility for decisions we make. Sincerely Brian

喜欢 Beautiful Scenery, facilities where clean and easily accessible. The check-in process was quick and easy, fantastic addition is the food truck serving great food.

不喜欢 Nothing

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喜欢 Spacious Pitches, Facilities always clean and tidy, the views from the site are amazing. We had a great stay here and will definitely be back.

不喜欢 N/A

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