Hendra Holiday Park

喜欢 Good value for money; friendly and helpful staff.

不喜欢 The addition of cress to every single meal - who has cress with a sausage butty or nachos?

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来自经理: Thank you for your nice review. We are pleased that you liked the staff and found the Park value for money. Noted: less cress!

喜欢 Beautiful and well maintained site. Friendly staff, good food and easy access into Newquay town centre and beach via the land train.
Excellent shower and toilet facilities with plug sockets for hairdryers, straightens etc.
Great pooch bath and shower also available.
Excellent site for children with arcades, entertainment, pools etc.

不喜欢 Unfortunately, dogs are not allowed in any of the bars/restaurants and entertainment areas. As most families now have a fur baby this should be reviewed. We have not long been to the Cotswolds in our campervan and our pooch was made welcome in 4 star restaurants.
Fabulous outdoor pool but not able to secure our pooch so we could see him whilst in the pool. Due to this reason we did not use the pool or see any of the evening entertainment.
Do take a hairdryer as none built in on site. Reception staff said they were available but the groundsmen said that was incorrect.

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来自经理: Thank you for your feedback regarding your stay with us. We are really pleased that you liked the staff and found the site well-maintained and good for children, as well as it being a good location.
We understand where you are coming from regarding where dogs are allowed on the Park and where they are not allowed. It is always hard as a larger site to keep things to standards that meet everyone’s needs and expectations on the Park. Some people do not want to dine in restaurants that allow dogs. It is always hard, and we do appreciate your feedback. We do always review feedback and access how we can improve.

喜欢 The site itself is nice and the free train is a good touch. All the amenities and pools look loverly but has we had dogs couldn’t use anything apart from outside which unfortunately the weather wasn’t good

不喜欢 We was t allowed a fully serviced pitch as we have dogs. We paid extra for the pitch and also each dogs on top. Other people shared the same small field with no dogs at a lesser price??? The pitch was dark with over hanging trees and noisy as was overlooked by the Ninja assault course and toilets.

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喜欢 The whole site

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来自经理: Thank you for your 10/10! We are delighted with your feedback.

喜欢 Everything, so impressed with this site, family friendly, relaxed happy atmosphere and great clean facilities

不喜欢 The function room was full and very hot

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来自经理: Thank you for your lovely review. It is great that you were so impressed with the Park. We hope to see you again soon.

喜欢 Excellent facilities, very clean, more than enough space on our pitch for what we needed, entertainment was great and there was entertainment all through the day and our boy loved it, plenty of activities for the kids to book, loads to do with the skate party, arcades, mini 4x4 hire, crazy golf and more. We had a couple of wet days and there was more than enough to do onsite to keep ourselves busy. The staff were very friendly and helpful. Also they have a train that will take you into Newquay town free of charge for hendra guests they also have a train that does a tour of the site every morning with the site mascot on board to entertain the children.

不喜欢 We went in the school holidays and we found it to be very over crowded, it was hard to find a table to sit at during the evening in both entertainment rooms and twice we just went back to our accommodation. Also because the swimming pool is open to the public and not just Hendra guests we found it very difficult to book a swimming session. WiFi wasn’t great either and we struggled to get signal at our pitch.

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来自经理: Thank you for your review. We are pleased that you liked the facilities and activities and found the site clean. We will pass on your feedback regarding the pool, Wi-Fi and the entertainment.

喜欢 The camp site is very clean and tidy.
Swimming pools are really good

The food in the restaurant is absolutely fantastic. We ate in there a few times and the food was 10/10

Staff are very friendly and I thought the prices was fare

不喜欢 Only complaint I can say was some of the campers was very load on a night time past the time curfew.
Security was very good to come down to sort this out

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来自经理: Thank you for your brilliant review. We are really pleased that you enjoyed the food and will give us 10/10: the Food and Beverage Team will be delighted! We are glad that you liked the pools and found the pool clean.

It is good that security sorted the noise problem. We look forward to having you on Park again!

喜欢 Entertainment, facilities and close to Newquay

不喜欢 The pitch was slanted slightly so made difficult to keep things on the table and slept other way round so we weren't tilted but can't really complain.

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来自经理: Thank you for giving us an overall of 10. We are happy you had a good time and next time, maybe we can get the pitch right. Feel free to ask about this on booking.

喜欢 Fantastic staff always smiling and helpful, facilitates we’re spotless and cleaned regularly plenty to do on and off the site

不喜欢 Only issue was mobile service wasn’t great

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来自经理: Thank you for your nice review. We are pleased that you found the staff friendly and facilities spotless.

喜欢 All eateries were excellent, service was quick and efficient. Site was immaculately clean. The reception staff were friendly and helpful

不喜欢 Nothing

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来自经理: Thank you for giving us top marks! We are delighted that you liked Hendra, found Reception helpful, and the eateries excellent. We hope that you pitch up with us again soon.”