Springhouse Boutique Holiday Park

喜欢: Lovely quiet site with woodland walks, restaurant and a lovely clean proper shower room.

不喜欢: Lack of signage leads to a confused arrival. Site was a long way from nearest town. Wi-Fi not the best.

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喜欢: Lovely site, great spacious pitches, bar/restaurant on site but shut early on a Sunday and closed 2 days of the week

Single track road when turning off main road

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喜欢: Lovely quiet campsite bunnies running everywhere which was lovely. WI fii was very good had lounge on site

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喜欢: Lovely clean and well looked after site, friendly staff, bar on site which we could sit outside of with the dog, lovely woodland walk perfect for your furry friends and lots of bunnies running around

不喜欢: Nothing to dislike

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喜欢: Very well kept sight. Very friendly staff nothing was too much bother.
Definitely will be back

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喜欢: Weather was nice

不喜欢: Pitch stank of human feces and club house was closed

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来自经理: We’re truly sorry to hear that your experience at Springhouse did not meet expectations. We take great pride in providing a peaceful, high-quality holiday environment, so it’s very disappointing to learn that this was not your experience.

Unfortunately, there was an issue with the cesspit during your stay that we were unaware of at the time. Had we known, we would have been more than happy to relocate you, as alternative pitches were available where this problem would not have affected your stay.

Regarding the Lounge Bar, it is indeed open on Sundays, but only until 5pm. If you visited later in the day, that would explain why it was closed.

Once again, please accept our sincere apologies. We deeply regret that your visit did not reflect the positive experiences many of our guests enjoy, and we appreciate your feedback as it helps us to improve.

喜欢: Lovely clean site good size pitches static owners very friendly and sociable big thanks to mick the groundsman for sorting my electric will defo be back 👍

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喜欢: Site is lovely, very clean and well looked after.

Park was fab for ghd kids, staff were lovely very nice people

Lovely walk right around the site.

Hexham , Corbridge is close by and Slaley Hall all has lovely food and walks.

不喜欢: The pitch we were on was close to the waste and we could smell not a great smell.
But the layout at pitch was great, next time I would get a different pitch.

The bar was full of very drunk men and bad language on the Sunday night. But must say the bar and outside area was lovely and a good menu. Good during the day and early evening.

Need to check the roads out to it as not all are caravan or moterhome friendly.

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来自经理: Thank you for your kind comments and helpful feedback. We're so pleased you found the site clean and well-maintained, and that the park, staff, and surroundings made a positive impression. It’s great to hear the kids enjoyed it too!

We're very sorry about the issue with the smell near your pitch. This was due to a problem with the waste system we were unaware of at the time. Had we known, we would have been happy to offer an alternative pitch, and we’re working to ensure this doesn't happen again.

We also appreciate your comments about the bar. While it's normally a relaxing space for all guests, we’re sorry your Sunday evening experience wasn’t up to standard. We’re reviewing how we manage this going forward to maintain a family-friendly atmosphere.

Thank you again, and we hope to welcome you back soon.

喜欢: A wonderful and very quiet site very friendly people will definitely be back again

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喜欢: Size of the pitch was amazing, peaceful and quiet. Amazing dog walk for the pooches.

不喜欢: When booking on pitch up said bbqs allowed but not charcoal, but other pitches had log burners and bbq going on a night time. Roads leading to site were! awful not much option in shop.
Only one shower cubicle available as other was out of service.

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