Thornton Hall Country Park

喜欢: Friendly warden on site all the time. Toilets and showers were clean. Only 3 toilets and 2showers though. Didn’t go to the farm but discounted entry with camping.
Bell tents looked nice but need to book extra welcome pack to get extras like kettle.

不喜欢: Could need more toilets and showers in busy times. Had to queue for shower one morning.

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喜欢: The place is quiet and relaxing. Great location close to tourist destinations.

不喜欢: Needs a longer cable for hookup.
Only one toilet for women and one toilet for men.

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喜欢: Great site. Great location for walking in locl area. Would use again.

不喜欢: More toilet/ showers ?

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喜欢: Very friendly staff at reception, straightforward to get in and set up. Lots of activities for all ages. Lots of options for gluten free food. Very clean and tidy campsite.

不喜欢: Didn’t like having to get picked up for 10 in the morning.

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来自经理: Thank you for your kind words! We’re delighted to hear that our reception team made your arrival easy and that you enjoyed the variety of activities and gluten-free food options. Keeping the campsite clean and tidy is something we take great pride in, so it’s wonderful to know it made a positive impression.

Regarding the 10am checkout, this helps us get the site ready for new guests arriving and allows everyone to enjoy a full day at the farm from opening time. We understand it can feel a bit early and appreciate your understanding.

Thanks again for sharing your thoughts — we hope to welcome you back soon!

Team THCP

喜欢: Pitches close to toilet and shower block. Beautiful views. Warden onsite if needed. Car could be next to tent pitch. We struggled as a family of 5 to take down tent and pack up for 1000hrs but the site was very patient, we were around 30-40 mins late. We had a lovely enjoyable stay here and happy we booked.

不喜欢: The actual Thornton Hall attraction appeared quite pricey with 3 children, even with the generous discount as campers there. When my husband asked lady on reception, there was the entry fee, then some activities inside cost extra ontop. We were worried this would creep up with 3 kids who'd want to do everything so we went along to Skipton castle instead and we could take our dog there too. Looked a great attraction though but it was difficult that the kids could see a play ground ahead of them that they weren't able to use. It would be great to have a small play area for them that they could use as part of the campsite. Still a lovely family friendly site though.

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来自经理: Thank you for sharing your lovely feedback — we’re so glad to hear that you enjoyed your stay and that the pitches, views, and the presence of our warden helped make your experience more convenient.

We appreciate your comments on the farm park We strive to offer a fun and memorable experience, and we understand that extra costs for activities can be a concern. We do try to make the attraction as accessible as possible, with lots included in the entry price, such as bottle feeding and pony grooming, and only a handful of additional activities available at extra cost.

We’ve noted your suggestion for a small play area at the campsite, and we’ll certainly consider it as we look at potential improvements for the future.

Thank you again for your thoughtful review, and we hope to welcome you and your family back for another stay soon!

Team THCP

喜欢: The showers/toilets were nice - however not enough leave long ques not ideal

不喜欢: Grass on the non electric field was un cut. Field exceptionally un level probably the worst we have ever stayed on.
Didn’t have any record of ours or multiple other peoples bookings - we had all used pitch up.
Noisy road just below the non electric field.
Piles of rubble (mountains) also in the field.
People accessing the farm drove past the camping field (often very fast) making it feel unsafe for children on the campsite.

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来自经理: Thank you for your detailed feedback. We’re glad to hear you found the showers and toilets nice, though we understand the queues were frustrating at busy times.

We’re sorry to hear the non-electric field didn’t meet your expectations. We do work on maintaining the grass regularly, and we’ll review the leveling to improve the comfort for our guests.

Regarding the booking issues, we experienced some technical problems with Pitch Up recently, which affected a few reservations. We sincerely apologise for any inconvenience this caused and are working closely with them to prevent this happening again.

As for the farm entry road, we appreciate your concerns around the speed of vehicles. We'll be reviewing how we manage this area to ensure it feels as safe as possible for families on the campsite.

Thanks again for your honest comments — we’ll take them on board as we continue to improve.

Team THCP

喜欢: Set in nice surroundings. Easy access to the farm. Discount on farm entrance fees.
Easy walking route to pub for food and drinks.

不喜欢: Toilet and shower block not big enough at busy times.
Not enough electric pitches.

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来自经理: Thank you for your feedback and for highlighting the positives like the farm’s lovely surroundings and convenient access to the pub. We’re glad you enjoyed those aspects of your stay.

We appreciate your comments about the toilet and shower facilities as well as the electric pitches. We’re always looking for ways to improve and will take your feedback on board as we plan for future upgrades.

Thanks again for sharing your experience — we hope to welcome you back soon!

Team THCP

喜欢: The drive to the site is very picturesque, through the village and the moor.

不喜欢: I tried to get in touch with the office to discuss the booking, for a whole week before our trip, both by phone and email and got not response at all.

When we arrived there was no record of our booking, we had to show the booking email. We were in a field which was uneven, and full of nettles and thistles.

There is 1 male toilet, 1 female toilet and 1 unisex toilet. Which was insufficient for demand from the sheer volume of people onsite booked on site. They were very smelly and dirty.

The showers are small, and annoying as you have to constantly push the button every few seconds to keep the water flowing. There was a worm by the plug hole one morning, which was grim.

In all, it was very over priced for what was on offer. I wouldn’t recommend it to anyone.

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来自经理: Thank you for taking the time to share your feedback — we’re sorry to hear your experience didn’t meet expectations.

You mentioned difficulty getting in touch before your stay. Just to check, were you contacting our main email address? We also regularly respond to Facebook messages. Our phone system is an answering machine, so we do ask guests to leave a message so we can return the call — apologies if this wasn’t clear.

It also sounds like there may have been a technical issue with our booking system if your reservation didn’t come through on our end. We’re really sorry for the inconvenience this caused on arrival and will investigate what went wrong there.

Your visit coincided with our annual lawn mower racing weekend, which does bring in more guests than usual. While it's a fun and unique event, we completely understand that the increased numbers can impact the overall experience for some guests. We're currently reviewing both our pitch quality and facilities as part of a wider site improvement plan, so your comments are very helpful.

Thanks again for your honest review — we truly appreciate you highlighting where things fell short.

Team THCP

喜欢: Lovely looking site in good location. Toilets and shows clean. Level pitches, was able to book last minute (however I should have done more research) good phone signal

不喜欢: Small site that gets really busy. 8pm no noise rule not adhered too. Noise past 10pm as lots of families with children. Only three toilets and two showers, not enough for the amount of people. Booked a non electric grass pitch, had a tent pitch up right beside our van so could hear the family through the night and morning. Wouldn't recommend the site for couples as its not quiet, definitely for families with children.

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来自经理: Thank you for taking the time to leave a review — we’re really pleased to hear you liked the look of the site, appreciated the clean facilities, and found the location and level pitches convenient, especially for a last-minute booking.

We’re sorry to hear that your stay wasn’t as peaceful as you’d hoped. Your visit coincided with our annual lawn mower racing weekend, which brings in a larger number of guests, including the racers and their families who were camping on-site — so it was definitely busier than usual. We completely understand that this may not have suited everyone, particularly those looking for a quieter couples’ break.

We’re also actively reviewing our site layout and facilities as we plan for improvements to help better accommodate different types of guests in the future. Your feedback is really helpful, and we appreciate you sharing it with us.

Thanks again for your comments, and we hope you might consider visiting again outside of an event weekend.

Team THCP

喜欢: Lovely warm welcome
The chap showing us to our pitch was very friendly and come over for a chat
Splendid views

不喜欢: Grass needed cutting

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来自经理: Thank you so much for your kind words Michael— we’re really glad you felt welcomed and well looked after during your stay. Paul, our campsite warden, will be thrilled to hear your lovely feedback — he always enjoys taking the time to chat with guests and make sure everyone’s settled in.

We appreciate your note about the grass and will take that on board. We try to keep everything looking its best, but a bit of sunshine and rain can make it grow quicker than expected! Thanks again for your feedback, and we hope to welcome you back soon to enjoy more of those splendid views.

Team THCP