Viking Garth Hideaways

喜欢 Very comfortable bed and sofabed

不喜欢 We both run our own businesses and rarely have time to get away. From time to time, we go glamping and have never complained before, but this place fell completely short of what was promised. Instead of peace and quiet, we were left with frustration and stress.
Main issues:
Zero privacy: The cabins are placed way too close together. Every 10 minutes, someone was walking right past our table, staring into our cabin and onto our plates.
In desperate need of renovation: The whole cabin leans to one side, and the bathroom door squeaked so loudly that using it at night woke the entire family. We were forced to leave the door open all night.
No proper cooking facilities: Due to the government ban on barbecues, the site only provided a microwave and a toaster that tripped the electrics whenever we used it (and the fridge barely worked). We had to buy our own camping stove so we wouldn't have to throw away all our food.
Broken TV: The TV provided on site was completely broken and didn't work at all, meaning we couldn't watch anything.
Lack of basic amenities: The bedside lamp didn't work, meaning the main lights were either all on or completely off.
Nothing for children: Despite advertising a children's area, there was nothing except a small patch of ground with a single goal post to play football, which wasn't suitable for our daughter at all.

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来自经理: Thank you for taking the time to leave a review. We’re pleased to hear that you found the bed and sofa bed comfortable.

We are disappointed by the comments regarding the condition and facilities of the pod, particularly as none of the alleged issues with the TV, fridge, bedside lamp, bathroom door or electrics were reported to us at any point during your stay. Had we been made aware of any problems, we would of course have investigated them and done our best to resolve them immediately. We have also had no similar complaints from other guests.

The main issue raised with us during your stay was the temporary restriction on using coal BBQs and fire pits. This restriction was put in place for safety reasons and was not a decision made to inconvenience guests. We appreciate that this was frustrating for you, but we had to follow the restrictions in place.

We are also surprised by the comments regarding the children’s area, as we do not advertise the site as having a dedicated children’s playground. The facilities and outdoor space are shown in our advertising and booking information.

Regarding privacy, our pods are positioned within our site as shown in the photographs provided when booking. As with any glamping site, guests will naturally see other guests using the surrounding outdoor areas.

We take all genuine feedback seriously, but it is difficult to respond to claims of broken or inadequate facilities when these were never brought to our attention while you were here. We would always encourage guests to speak to us during their stay so that we have the opportunity to put things right.

We’re sorry that the experience did not meet your expectations, but we do feel it is important to provide some context to the points raised in your review.

喜欢 Peaceful location that's well located for Bridlington, Filey and Scarborough. Well stocked kitchenette

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喜欢 Cosy pod well-equipped with everything you need for a short break. Lovely peaceful setting, comfy beds, great shower! Ideally located with Bridlington, Scarborough & Whitby all only short drives away. This was our third stay at Viking Garth and we will no doubt be back.

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喜欢 Such a lovely peaceful area. Pod was clean and comfortable as were the kettle, toaster and microwave. I didn't expect the shower to be very powerful but it was great. We had lovely weather and the pod was quite hot but there is a fan which helped. Highly recommended and would definitely stay again!

不喜欢 Nothing

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喜欢 This was such a lovely stay and the best place for our first ever time glamping.

The cabin was lovely and clean and cosy, location was perfect with it being close to lots of seaside towns and the site was small with only 4 pods which suited us perfectly with lots for the kids to do including a trampoline, football nets and a gymnastics pole. Amazing time and we will definitely be back. Would highly recommend for families.

There was no WiFi but our signal worked perfectly.

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喜欢 Excellent break. Pods very comfortable and the outside grounds are fabulous. Fire pit and bbq area very good too. Great to see children from different pods playing together in the large garden.

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喜欢 Loved the setting and little touches. Having its own shower and toilet was good. Loved the fire pit outside, it’s something that a lot of other places don’t allow anymore. We will be back for sure

不喜欢 Not sure I could pick anything I disliked without being over critical

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喜欢 Location, I was in the area to visit Bempton cliffs.
Comfortable bed and good shower room.

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喜欢 Great location. Clean. Conformable. Perfect.

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喜欢 The pod is situated in a very pretty location, quiet and peaceful with wildflowers and trees.
The pod was comfortable, warm and clean. Nice shower and bed. It was lovely to have a sofa as well.

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