Kendal, Камбрия, Англия
Домик-капсула Tan (джакузи)
Понравилось Lovely area, kids really enjoyed seeing the animals so close. The pod was clean and equipped with everything you need for a comfy stay. There was a little welcome basket.
Не понравилось There was no milk in the fridge and no coffee pods.
There was a powerful poo smell from the farm unfortunately.
The hot tub is shared with the other pod, which I didn’t like.
Рекомендую друзьям Хочу приехать опять
От менеджера: Thank you for your feedback. We’re disappointed to read this review, particularly as several of the points raised could have been resolved immediately during your stay had you contacted us. The missing milk and coffee pods were a simple oversight during an exceptionally busy lambing period on the farm, and we would happily have brought replacements straight over if mentioned. Regarding the smell from the farm, we are located in the countryside on working farmland, and neighbouring fields had been muck spread shortly before your arrival — unfortunately something completely outside of our control and occasionally part of rural life. The hot tub is clearly advertised on the website as a shared facility before booking, so this should not have come as a surprise. We always work extremely hard to provide beautiful, clean cabins and a welcoming experience for all guests. It was therefore especially disappointing to receive this review after your children repeatedly screamed at the sheep over the fence and damaged our croquet equipment by hitting it against the pod fencing, resulting in damage to the property, while this behaviour was left unchecked throughout your stay. We wish you all the best moving forward.