
Colwyn Bay, Конуи, Уэльс
Участок для автофургона с гравийным покрытием с электричеством, водоснабжением и канализацией (с навесами нельзя)
Понравилось The site is in a lovely location, with well maintained green spaces throughout. The grounds were kept in excellent condition, there was no litter around the site and the water pressure was very good. These are all positives and made a good first impression.
Не понравилось Unfortunately, there were a few things that let the site down during our stay.
Pitch allocation: There were plenty of vacant pitches during our stay, yet caravans seemed to be allocated right next to each other. I don’t really understand the logic behind this when there was clearly plenty of space available. Spreading guests out would have provided more privacy and a much better overall experience.
Toilet and shower facilities: Only one toilet block was open during our stay. There may be a very good reason for this, but given the time of year, I would have expected both blocks to be open. I only used the shower once and didn’t use the toilet facilities at all. The toilet seats didn’t fit the actual toilets and the general smell and cleanliness of the facilities weren’t particularly pleasant.
Facilities should be maintained to a decent standard, but guests also have a responsibility to respect them and leave them in a suitable condition for others. Considering the average age of guests appeared to be around 50, I would have expected a little more consideration from people using the facilities.
Reversing caravans: The site’s approach to reversing was another disappointment. There seemed to be an unnecessary level of anxiety around guests reversing their own caravans. Most people who regularly tour with caravans are perfectly capable of manoeuvring their own outfits safely. Of course, safety is important, but there needs to be a reasonable balance and a little more trust in guests.
Overall, the site has potential, but I think there are some fairly straightforward improvements that could make a significant difference to the guest experience, particularly around pitch allocation, toilet and shower facilities, and the approach to caravan manoeuvring.
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От менеджера: Thank you for taking the time to leave such detailed feedback following your recent stay. We're pleased to hear that you enjoyed our location, sea views and well-maintained grounds, and that you appreciated the overall upkeep of the park. Regarding pitch allocation, whilst it may appear that we have plenty of vacant pitches, during the winter months (November to March), only a limited number of our pitches remain open. Many of our pitches are closed during this period due to ground conditions and accessibility, particularly during wet weather. Therefore, although pitches may appear available, they are not necessarily suitable for use. All pitches are also pre-allocated at the time of booking, taking into account the size and type of touring unit and individual requirements. During the quieter winter months, as our park is not fully open, we operate with just one toilet and shower block available for guests. However, we're disappointed to hear that the cleanliness and condition of the facilities did not meet your expectations. Our facilities are regularly checked and cleaned throughout the day, although unfortunately their condition can change between inspections. We do ask all guests to be considerate of others and leave the shared facilities in a clean and tidy condition for the next person. We also always encourage guests to report any issues with our facilities to reception during their stay, so that our team can investigate and address any concerns as quickly as possible. With regard to caravan manoeuvring, our team assists guests onto their allocated pitches to ensure units are positioned correctly and safely, taking into account neighbouring pitches, access and the layout of the park. This is a standard procedure we follow for all guests and is not a reflection of anyone's ability to manoeuvre their caravan. We genuinely appreciate constructive feedback and continually review our facilities and procedures to ensure we maintain the high standards our guests expect. Thank you again for your comments.
Abergele, Конуи, Уэльс
Участок для автодома с твердым покрытием с электричеством, водоснабжением и канализацией
Понравилось Clean shower and toilet block
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Abergele, Конуи, Уэльс
Участок для автодома с твердым покрытием с электричеством, водоснабжением и канализацией
Понравилось Another great stay.
Не понравилось Nothing
Рекомендую друзьям Хочу приехать опять
Ньюки, Корнуолл, Англия
Участок для автодома с твердым покрытием с электричеством
Понравилось We had a lovely Easter stay in Cornwall and really enjoyed our time away. The location was great, with plenty to do nearby and some beautiful scenery. The accommodation was comfortable, clean and made for a relaxing break.
It was a nice place to spend the Easter weekend, and we appreciated the peaceful atmosphere. Overall, we had a very pleasant stay and would happily return in the future.
The important things.
Toilets spotless
Showers spotless
Site spotless
Pitch level and clean
Не понравилось n/a
Рекомендую друзьям Хочу приехать опять
Abergele, Конуи, Уэльс
Участок для автодома с твердым покрытием с электричеством, водоснабжением и канализацией (XL, ТВ-антенна)
Понравилось We always enjoy our stay here. This is our second visit, and we’ll definitely be returning. The showers are clean and well maintained, and the site itself is quiet and tidy.
Не понравилось N/A
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Horseman's Green, Рексем, Уэльс
Участок для автодома с твердым покрытием с электричеством
Понравилось Very clean site with excellent showers and toilets, all kept spotless. The site was quiet and peaceful, and the hosts were very welcoming. Unlike some places, they weren’t overbearing—they simply trusted us to follow the rules and use a bit of common sense, which made the stay much more relaxing. Overall, we were left to enjoy our time and felt very comfortable here.
Не понравилось Can’t say there was anything.
Рекомендую друзьям Хочу приехать опять
Abergele, Конуи, Уэльс
Участок для автодома с твердым покрытием с электричеством
Понравилось Fantastic site. Toilets were clean and showers too. Think it helps that the public staying on site had been respectful. Not loud at night or heavy foot traffic in the area we stayed.
Не понравилось Can’t say anything in regards to this subject.
Рекомендую друзьям Хочу приехать опять