Camping Kanôpée Village

Понравилось Nice site when we arrived, our pitch was right next the river.

Не понравилось We couldn't use the toilets, showers or washing up sinks has both blocks were locked, we had to use the only one available and they were disabled ones, only 2 toilets and 2 showers for about 200 visitors.

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От менеджера: Dear David,

Thank you for your feedback and for mentioning our riverside pitches, we’re glad you enjoyed the setting. We’re very sorry that not all of our facilities were available during your stay. We hope to welcome you back so you can enjoy the full experience of our campsite.

Best wishes,
Kanopée Village
Yin

Понравилось Very nice camping site with nature, very nice people at reception

Не понравилось Bathrooms could be cleaned and front gate doesn't always react on giving code

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От менеджера: Dear Gilbert,

Thank you so much for your lovely comments about our campsite and our reception team! We’re delighted you enjoyed the nature and the warm welcome. We’re also grateful for your constructive feedback regarding the bathrooms, gate access and Wi-Fi.

Please be assured we are working on these points to improve the experience for our guests. We’d love to welcome you back again soon for an even better stay!

Best wishes,
Kanopée Village
Yin

Понравилось Für eine Nacht ok

Не понравилось Zu laut in den Häusern auf dem Platz ist bis spät Abends laut und um fünf Uhr in der früh ein geschrei und viele Autos wo den Platz verlassen

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От менеджера: Dear Uwe,

Thank you for sharing your feedback. We’re glad the campsite was suitable for your overnight stay, but we’re very sorry to hear that noise disturbed your rest. We will remind guests of our quiet hours and are looking at ways to reduce early morning disturbance so that everyone can enjoy a more peaceful stay. We hope we may welcome you again under better conditions.

Best wishes,
Kanopée Village
Yin

Понравилось La tranquillité
La pizza à proximité
Les sanitaires et douche

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От менеджера: Bonjour Philippe,

Merci beaucoup pour votre avis ! Nous sommes ravis que vous ayez apprécié la tranquillité du lieu, la pizza à proximité ainsi que nos sanitaires. Ce sera un plaisir de vous accueillir à nouveau pour un autre séjour reposant.

Bien cordialement,
L'équipe de Kanopée Village
Yin

Понравилось Für eine Nacht als Schlafplatz ok.

Не понравилось Sanitäre Anlagen sind sehr gewöhnungsbesürftig.

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От менеджера: Hello,

Thank you for taking the time to share your feedback. We're glad to hear that you had a good night's stay.

We've taken note of your comment regarding the sanitary facilities. They are regularly maintained, your feedback is valuable and helps us improve the experience for all our guests.

We hope to welcome you again in the future.

Best wishes,
Kanopée Village
Yin

Понравилось Nice little town, pretty riverside. Facilities are all good enough for a transit stop. Pitches are allocated on a first come, first serve basis so you choose your own spot.

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От менеджера: Dear Dan,

Thank you very much for your valuable feedback! We're so pleased to hear that you enjoyed the nice little town and the pretty riverside. Pitches are allocated on a first come, first served basis, so you can choose your own spot. We're glad to know you enjoyed your stay, and that the facilities were adequate for a transit stop.

We'd love to welcome you for a longer stay next year so you can explore the beautiful surroundings more fully. See you again soon!

Best wishes,
Kanopée Village
Yin

Понравилось Location

Не понравилось Very noisy in the evening

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От менеджера: Hello,
Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of the facilities and the spacious, well-located pitch.

We're sorry to hear that noise in the evening affected your stay. The comfort and peace of our guests are very important to us, we strive to do our utmost to ensure the tranquility of our campsite.

We hope to have the pleasure of welcoming you back in the future.
Best regards,

Kanopée Village
Océane

Понравилось Choosing own pitch
Spacious pitch
Flexible check in

Не понравилось No toilet roll in toilets and twice there seemed to be men in the ladies

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От менеджера: Dear Melanie,

Thank you for your feedback – we're really pleased to hear you enjoyed the flexibility of choosing your own spacious pitch and appreciated the relaxed check-in process.

We have a shared toilet for women and men, and our policy regarding toilet paper is that customers must bring their own.

Your comments help us improve the experience for all our guests. We hope to welcome you again in the future.

Best regards,
Kanopée Village
Yin

Понравилось Quiet site
Located just on edge of lovely town

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От менеджера: Hello,

Thank you very much for your wonderful feedback! We're so pleased to hear that you enjoyed our quiet site and its location on the edge of the lovely town! ! We're glad to know you enjoy stopping by on your way to your holiday destination, and we'd love to welcome you for a longer stay next year so you can explore the beautiful surroundings more fully. See you again soon!

Best wishes,
Kanopée Village
Yin

Понравилось Lovely site
Friendly and well maintained site

Не понравилось Wifi only worked near reception but we have our own so wasn’t an issue.

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От менеджера: Dear Tony,

We are very grateful for your valuable feedback! We are delighted to learn that you enjoyed our welcoming surroundings and attentive service.

We apologise sincerely for the previous Wi-Fi issue, which was only accessible near the reception area. This has now been rectified.

We hope to welcome you for a longer stay next year so that you can explore this beautiful region in greater depth. We look forward to seeing you again!

Best wishes,
Kanopée Village
Yin