Resort & Camping - Val De Braye

Понравилось: Gastvriendelijkheid

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От менеджера: Bonjour, Merci beaucoup pour votre excellente critique. A bientôt, j'espère. Merci.

Понравилось: We would highly recommend Val da Braye. We stopped for a 4 night stop travelling through France mid January even in winter the site is pretty. The pitches are very good size, although due to the rain we pitched off ours on hard standing. Brilliant. We had sun and sat outside eating lunch on thec 20/01/24 wow. The Guys on Park are so friendly, very accommodating, regularly checked to see if we were OK and nothing too much trouble. The Facilities were Amazing and spotless. They were beautiful and so clean, a tribute to the park. There is so much to see and do in the area, but also a beautiful spot just to relax and chill both in and out of season. We sat watching a family of otters along side us on the river bank....amazing site. We will definitely return later this year on our way to Spain. 10 out of 10 for Val da Braye and its team of Staff

Не понравилось: Nothing

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От менеджера: Bonjour, Glad to know that you enjoyed your stay with us and we could meet your expectations. It was nice chatting with you too and will be expecting to see you in summer as we are planning on great events by then. Merci.

Понравилось: Lovely setting. Location is great. Municipal pool and tennis courts on site although closed as we were there between Christmas and New Year. The owner is super friendly and helpful. The whole site (including the toilet/shower block) is immaculately clean. Would definitely return and would recommend to friends.

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От менеджера: Bonjour, Glad you enjoyed your stay with us and many thanks for your feedback. Hoping to see you soon. Merci.

Понравилось: Immaculate shower block Public swimming pool on site Friendly welcome. Went in November 2023 so very quiet but will be lovely in the summer.

Не понравилось: No dislikes, but would have preferred a hard standing pitch in winter (only grass) and no water on the pitches in winter (although filled up from shower block with help from the assistant) but just glad it was open.

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От менеджера: Bonjour, Good to know that you enjoyed your stay with us. As part of winter precaution we have closed all external taps and hence there is no water available in outdoors. Sorry but this a standard procedure during winter. But as mentioned you can get the same from our sanitary blocks which are equipped for this purpose. Hoping to see you soon.

Понравилось: friendly people, I highly recommend it.

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От менеджера: Bonjour, Thank you for your valuable feedback, We are happy that you could enjoy your stay with us. See you soon.

Понравилось: Pleasant site. Staff friendly

Не понравилось: Electric kept going off and no lights in the shower block

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От менеджера: Bonjour, Greetings from Resort & Camping - Val de Braye. Thank you for taking your time to review us. There was an issue with the power due to the disrupted whether and we couldn't keep it constant as it affected some of our equipment's and being the weekend the replacement was not available on time, but we rectified the same at the earliest. Deepest apology for your inconvenience.

Понравилось: The standard of the site was good.

Не понравилось: Bins were too far from the pitches

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От менеджера: Bonjour, Thank you for your valuable feedback.

Понравилось: The grounds.

Не понравилось: Everything. Having to call a number rather than having staff there and the number isn’t accessible on-site. The caravan was appalling. Tiny for a family of 5 and in a real bad state. Not cleaned and if so they did a really really bad job. Spoke to the one staff there and I mentioned about the state of where we had to settle before heading home all I got was a shrug of the shoulders and a smile, called him back as a phone call was the only method of communication and I said this isn’t fair he said we will discuss at checkout, checked out and I got nothing which I was expecting. Facilities were shut during the day. I understand why we were they only was staying there at the point. Have to either bring bedding or hire it which adds to the cost which is ridiculous for a family travelling through France for 2 weeks. Over priced by atleast £80-£100 for a night. We paid £161 for 5 for one night. No compassion from the only staff member there. Will advise people not to visit.

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От менеджера: Bonjour, Sorry that we couldn't meet your expectation and for sure you will see the changes during your next visit to us.

Понравилось: Free use of laundry facilities and site is very quiet.

Не понравилось: Had to leave early due to daughter being ill, needed to return to UK urgently and site owner did not offer any option for a refund or voucher etc. Site is tired and could do with updating, swimming pool is a municipal pool and not owned by the campsite, the bar/cafe/restaurant is a marquee and wasn't open when we attended.

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От менеджера: Bonjour, Thank you for your review. Kindly note that as per policy last minute cancellations/amendments cannot be considered for refunds. Bar was closed during the period as we had encountered and unforeseen circumstance.

Понравилось: Tapijten indeling Bedden Zwembad gebruik

Не понравилось: De bar die gesloten was. Dit was niet vermeld Geen winkeltje voor ontbijt

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От менеджера: Bonjour, Veuillez noter qu'en raison d'une circonstance imprévue, le bar a été fermé pendant quelques jours et est désormais opérationnel. Merci pour votre avis.