Riverside Camping

Понравилось Beautiful location, high standards throughout, caring owners and staff.

Понравилось I loved the site! Camping next to the river was beautiful amd the site was very clean. Loved when the staff walked around i the evening checking everything was ok. Lovey area for the kids to play around too

Не понравилось Getting Internet was very difficult, but I kind of expected this

Понравилось Loved the family feel and the space we had. Fab addition having the pub/restaurant on site.

Не понравилось Bathroom areas weren’t that clean and the warden cleared our kids from the park at 9pm rather than the advertised 10pm. Also, no electric points at all as expected in the bathroom area. Hairdryer there didn’t even work.

От менеджера: Hi Rachael,

We're glad to hear you enjoyed your one night stay on pitch 32 beside the river. As you'll see from our response to Alex who was here over the same weekend, the Friday night was rather lively with parents not taking enough responsibility for their children behaving. Subsequently, Catherine (the owner) who was patrolling on Saturday night took the decision to close the park at 9:30pm to allow for a quieter evening. Nearby tents had also turned in early and with rain setting in, the park becomes quite hazardous. The rain also admittedly made maintaining the floors in the bathrooms spotless but our staff always strive to maintain our high standards that we set for ourselves and set about attending the floors as often as they could.

We hope to see you again soon and hopefully for longer next time round!

Kind regards,
The Riverside Team

Понравилось Great location on the river with accessible points to get in. Large pitches not too close to others.

Not far from town/shops etc

От менеджера: Thanks for your lovely review. We loved meeting Wilbur the cockapoo and your family. Glad you enjoyed your stay last weekend on pitch 33, it's certainly a nice spot by the river. We hope to see you guys again soon.

Kind regards,
The Riverside Team

Понравилось Site was lovely
Staff very friendly
Facilites (shower/toilets) are in good condition and cleaned reguarly

Не понравилось Noise - Friday night music was playing past 10pm
kids still running around and playing loudly gone 11pm

От менеджера: Hi Alex,

It was lovely to have you on pitch 15 over a recent weekend. We are glad you enjoyed your stay in part and we'll pass on the compliments to our staff.

We were sorry and upset to hear about the noise on site the Friday night. We patrol the site until 10pm on busy weekends to ask for people to lower the noise and it's a shame a minority of your fellow campers didn't respect our noise rules. Their names were noted and will be held against any potential future bookings. As a consequence, we acted upon feedback first thing Saturday morning and issued an email to all as a reminder. Catherine also opted to ask kids to return to their tents at an earlier time of 9:30pm on the Saturday during her patrol of the site and hopefully you'll have noticed it was quieter, just how we hope it to be every evening.

We hope you'll reconsider staying with us again and we hope to see you some time in the future.

Kind regards,
The Riverside Team

Понравилось Beautiful well kept campsite with great facilities and lovely staff

От менеджера: Hi Julie and Martin,

Thank you for your lovely review. It's been delightful to get to know you both on your favourite pitch, D12.

We're excited to get to see more of you next month with your grandkids and even more excited for next year as you become seasonal campers with us! Plenty more happy memories to be made here at Riverside!

All the best,
The Riverside Team

Понравилось Amazing riverside pitch, lovely grounds, great facilities on site and very helpful and friendly owners and staff.

От менеджера: Hi Gillian
Thankyou for your review
It was lovely to meet you both & chat all things Edinburgh & Shropshire- what a coincidence!
Really pleased to hear you enjoyed your stay besides the river & was great to see you enjoying the table tennis . Our staff always go over & above- we have a great hardworking team!
Hope to see you both again.
Kind regards
Catherine & the rest of the team

Понравилось Great quiet site

Не понравилось Intermitent operation of hand drier in toilet block.
Hair drier not working.
It would be nice to have a drinks machine that was available outside of reception hours.

От менеджера: Hi Steven
Thankyou for your review
It was lovely to welcome you a few weeks ago- sorry we did not see you a lot after check in as we think you were competing in the UTS competition. We’re glad you enjoyed the peace & quiet of Riverside.
I checked all the hairdryers after reading your review & all are working - there is a switch on the housing which has to be on - easy to overlook. Admittedly the hand drier in the men’s seems to have a mind of its own on occasion . Whenever we put our hands under to show someone it works!!
Our coffee machine is not an enclosed vending type machine so has the be located in reception, The Mill bistro also does take outs when they are open. Hope this helps answer some of the above
We hope to see you next year for the UTS again
Many thanks
Catherine &
The Riverside Team

Понравилось Everything

От менеджера: Hi John & Linda
It was lovely to see you again for your annual visit to stay near to your local family.
You have probably stayed on most areas of the site over the years!
Hope you enjoyed pitch 24 besides the river & getting to know the lovely couple on 26
We look forwards to welcoming you next time!
Kind regards
Catherine & the Riverside Team

Понравилось Park
Fire pit
River
Hot showers

От менеджера: Hi Chris
Thankyou for your review
We’re so glad you enjoyed your stay in June. Firepit hire , hot showers & the river are just 3 of the things that draw campers back to riverside! Nothing better than sitting by the river round a firepit once the nights draw in.
We hope to see you again soon
Many thanks
The riverside team