Caithness Caravan Park Certificated Location

Понравилось Friendly welcome from Host
Clear instructions on facilities
Good spacious grass pitches
Ideal location for NC 500
Very quiet

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Понравилось There was nothing to like here

Не понравилось This was only a field. The owners dogs kept barking and in the morning there was a strange man walking up the lane picked up his phone from the lane and walked back to the house. When my husband walked the dog up to the road there was another man lying in the lane. These were staying at the house. There was another motorhome there when we were there we both were ment to be staying for 2 nights but only stayed for one night.

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От менеджера: Hi, in response to your review I would like to address the following:

1. This is only advertised as a field, as seen in the photos on the listing. Each pitch has its own ehu and water, which us not standard at every campsite. We also have grey water disposal and chemical toilet disposal, plus recycling and general waste bins.

2. At the time you stayed, there were two campers onsite, plus a caravan which was staying for two weeks. In the caravan was a gentleman with learning disabilities who was making loud noises (not a problem), and this did make the dogs react and bark. If you had raised this issue with me in person I would have sorted it out or offered you a full refund.

3. There was no-one staying at the house. The man walking up the lane was staying in the caravan, and possibly dropped his phone while walking his dog and went back to retrieve it. Not sure why this was a problem for you? As for the man 'lying' in the road, I have asked all neighbours and no-one can corroborate this at all. Maybe this is a fabrication on your part?

4. The other camper staying at the same time as you were booked in for one night, as they were travelling to Orkney the next morning. This appears to be another fabrication on your part.

I'm sorry you had a disappointing stay, but again if you had addressed this issue at the time I would have been more than happy to help or refund your payment. It would appear that the only actual problem you encountered was the dog noise. To reiterate, this was triggered by the noise made by the chap with downs syndrome staying in the caravan, and is not typical for my dogs.

I have received all 10/10 reviews before and since your stay, which I feel accurately reflects my customer service.

Понравилось We liked David our host, we liked the seclusion, quiet and the site itself with its exceptional views. Beautifully maintained grass, sizeable pitches, extremely dog friendly, great for couples and families. David couldn’t do enough for us, super friendly, with fabulous pooches. Ideally located for the Orkney ferry but likewise as a destination in itself. Highly recommend.

Не понравилось Absolutely nothing

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Понравилось The owner was really taking care of us. He even gave us some food from his own farm. It’s a really nice and a quiet place. We can only recommend this place. We will surely coming back next year.

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Понравилось This site had 6 electric hookups and we could arrive at any time. This was really helpful when our battery was running low and our water pump, fridge and lights had shut down. Grass pitches are in excellent condition, there was place to dispose of recycling, grey water and fill up with drinking water. There was a trampoline for our 8 year old and a swingball. Thanks very much.

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