Campsie Glen Holiday Park

Понравилось The hut was great for what we needed. Just about fits 4 (2 adults and 2 children) with a bit of space to move around.
The bench outside was really helpful for eating our meals as limited space to open the indoor table up when all beds are out. The two children’s beds are easy to put back together in the day though if need be.
Our children loved being right next to the park and the little pool was nice for a swim. The hot tub was out of use during our stay. The bar was a nice addition on an evening to sit and have a drink/ play a game of pool. We didn’t take part in the bingo but a nice option.
Reception were helpful and has essentials to buy, as the site is a way from shops.
I found the washers and dryers helpful as we have been away for 10 days and needed to wash some bits.
Quieter during the week but got busy Friday night with locals coming across for the weekend

Не понравилось The bathrooms being private (toilet and shower in individual rooms) were a bonus, however they weren’t particularly clean and some of the showers were broken. The showers leaked a lot so made the bathroom floors very wet. Could do with mops in each room for people to clean up once they finish, as many sites do.

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От менеджера: Hi Lisa,

Thank you so much for your detailed review and for choosing to stay with us. We’re really pleased to hear you enjoyed the camping pod, the views, and that your children loved being close to the park and pool. It’s also great to know you found the facilities like the laundry and reception shop helpful during your stay.

We’re sorry to hear about the issues with the bathrooms and showers. Your feedback is very valuable, and we’ll be looking into ways to improve both cleanliness and maintenance, as well as your helpful suggestion about adding mops.

We’re glad you had a positive experience overall, and we’d love to welcome you and your family back again in the future.

Thanks
Campsie Team

Понравилось Everything was great. Clean, comfortable, and the caravan was equipped with everything you need. The staff was very friendly and helpful.

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От менеджера: Hi Lukasz,

Thank you for your wonderful 10/10 review! We’re delighted to hear that you found the caravan clean, comfortable, and well equipped, and that our team made you feel welcome. It’s great to know you and your family had such a positive stay with us.
We’d be thrilled to welcome you back again soon!

Thanks again
Campsie Team

Понравилось La vue est exceptionnelle, le logement était adapté pour une famille de 4

Не понравилось Arrivée le samedi, le bar à proximité était très bruyant et dans l'ensemble, une impression d'être les uns sur les autres.
Les toilettes pour hommes mériteraient d'être plus souvent nettoyés

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Понравилось Pleasant staff on arrival and explanation of facilities and locations

Не понравилось Wasps, Whole campsite inundated with infestation of Wasps including the clubhouse making it a nightmare to sit and eat outside. Definately need to get a pest controller out to minimise disturbance or clear wasp nests.

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От менеджера: Hello Michael,

Thank you for taking the time to leave your feedback. We’re very pleased to hear you found our staff welcoming and our location enjoyable, but we’re truly sorry that your stay was negatively impacted by the wasp activity.

We understand how frustrating this must have been, and we apologise that it affected your ability to fully relax and enjoy your time here. Please be assured that your comments have been taken seriously. Unfortunately it is out with our control and a lot of other areas are experiencing the same issues. It is due to the warm dry Spring & early Summer.

Your feedback is invaluable in helping us improve, and we hope you might consider giving us another opportunity in the future.

Kind regards,

Понравилось Leider können wir nicht viel positives sagen.
Der Spielplatz war okay.

Не понравилось Schlechte hygienische Situation. Das Restaurant war wirklich mangelhaft und dafür viel zu teuer.
Insgesamt sehr in die Jahre gekommener Platz.

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От менеджера: Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, Maya.

Es tut uns wirklich leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Während wir uns freuen, dass der Spielplatz geeignet war, bedauern wir, dass Sie unsere Hygiene, das Restaurant und die Einrichtungen enttäuschend fanden. Ihre Kommentare sind uns wichtig, und wir werden sie mit unserem Team teilen, um zu sehen, wo Verbesserungen vorgenommen werden können. Wir schätzen Ihre Ehrlichkeit und hoffen, dass wir in Zukunft die Gelegenheit haben werden, Sie wieder willkommen zu heißen und Ihnen ein besseres Erlebnis zu bieten.

Понравилось Facilities, layout of the site, helpfulness of the staff.

Не понравилось Self check in would have been preferred but a great stay nonetheless!

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От менеджера: Hi Jacob,

Thank you for your kind words!

We’re so pleased you enjoyed the facilities, site layout, and found our team helpful. We appreciate your feedback about self check-in and will certainly keep it in mind for the future. Delighted you had a great stay, and we hope to welcome you back again soon!

Thanks
Campsie Team

Понравилось Rural position, quiet mostly, green space for children to play

Не понравилось Not the easiest access with long single file road and limited passing places
Toilet block not the cleanest even though cleaned every day. Dirty clientele

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От менеджера: Hi there,

Thank you for sharing your feedback.

We’re glad you enjoyed our rural setting, peaceful atmosphere, and green spaces for the children to play. We appreciate you letting us know about the access road and the condition of the toilet block during your stay. While our facilities are cleaned daily, we’ll continue working hard to maintain them to the highest standard and encourage considerate use by all guests.

We hope to welcome you back for another relaxing break in the future.

Campsie Team

Понравилось Liked everything about the site, friendly staff, immaculate grounds and the shower block was amazing, very very clean, a well relaxing few days. Would definitely return and recommend to others looking for somewhere to stop if travelling further north

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От менеджера: Hi Mark,

Thank you for such a wonderful review!

We’re delighted to hear you enjoyed everything about the site, from our friendly team to the immaculate grounds and spotless shower block. It’s great to know you had a relaxing few days and would recommend us to others.

Your kind words mean a lot to the whole team, and we look forward to welcoming you back on your next trip north!

Campsie team

Понравилось The location of our pitch was great, the reception staff were really helpful and the play area was great for younger ones.

Не понравилось The facilities are really tired. A few toilets out of order (ladies block and pool toilet) and the unisex toilet/shower cubicles tended to be flooded and some had broken toilet seats. Luckily we were only there for 1 night so I could avoid showering there.

The bistro welcome wasn't the friendliest, I think we were greeted with 'so are you wanting a drink or not', food was ok. But mainly there was an underlying atmosphere that we felt which made us relieved it was a short stay.

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От менеджера: Hi there,

Thank you for your review.

We’re pleased to hear you enjoyed the location of your pitch, found our reception team helpful, and that the play area was a hit with the younger ones. We’re sorry to hear that some aspects of your stay didn’t meet expectations. Your comments about the facilities and bistro service have been noted, and we’ll be sharing them with the relevant teams to help us improve.

We appreciate you taking the time to provide such detailed feedback, and we hope you might consider giving us another try in the future.

Campsie Team

Понравилось Everything was great we loved our stay so friendly people an staff were very helpful and so friendly would recommend for a nice weekend out wee holiday loved my weekend with the grandchildren

Не понравилось None

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От менеджера: Hi Caroline,

Thank you so much for your lovely review!

We’re delighted to hear you and your grandchildren had such a wonderful weekend in our camping pod. It’s great to know our friendly team and welcoming atmosphere made your stay special. We really appreciate your recommendation and can’t wait to welcome you all back for another relaxing wee holiday!

Thanks