Southerness Holiday Park

Понравилось: Shop Flat pitch Dog walk Beach walk

Не понравилось: Toilets / showers were a joke none which looked as if they had been cleaned or maintained since the last century, None of the staff gave a shit if told or asked about things Half the electric points didnt work due to been driven over

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От менеджера: Hi, Thanks for taking the time to submit your review. It's lovely to hear that you made use of our on-park facilities as well as exploring the surrounding area. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further, as well as implementing additional cleaning checks. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB

Понравилось: Valuable, price for pitch including the swimming pool , playroom and shows. Near the beach , it’s perfect for family with kids. Shower room is clean. Site is quiet in the night. Staffs are very nice.

Не понравилось: The swimming pool is only 45 minutes , and no time for shower. Tent pitch a bit small, very close the each other .

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От менеджера: Hi , thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Southerness. I will certainly share your feedback regarding the swimming pool timings with our Activities & Leisure Manager for their consideration. We look forward to hopefully welcoming you back in future. ^AB

Понравилось: Enjoyed our stay at Southerness holiday park

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От менеджера: Hi Beata, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Southerness and hope to see you again soon! ^AB

Понравилось: Swimming facilities where good and the activities were great my son loved the aqua jets. The showers were a very nice temperature and we're very clean! Nice quiet coastal retreat with a couple of pub restaurant and a great little chippy

Не понравилось: The camping pitch was quite muddy but we had alot of rain so this was most likely unavoidable.

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От менеджера: Hi, thanks for taking the time to leave your review. We're pleased overall you enjoyed your recent stay at Southerness and really made the most of our facilities on-park. I'm sorry the conditions of your pitch were muddy; we appreciate this this can have an impact on our guests experience and hope you were able to raise any concerns with our dedicated team so that they could look to assist you with this. We hope to see you again soon. ^AB

Понравилось: The food was cheap and tasted ok, although the lasagne probably came from Aldi and was burnt on the edges. Rice dishes tasted good. Motorhome pitch had EHU and was flat.

Не понравилось: Park feels unsafe. Lots of cars driving quite fast. Toys and pound were stolen from the pool locker while we were transferring our clothes to the dressing room. Hundreds of stationary homes, the campsite is more an afterthought. Swimming pool was reserved for the next 3 weeks, so we needed to stand in queue for 25 minutes for the few walk-in spaces. Swimming was allowed for 45 minutes, then everybody out and the next group could go. Some strict rules: 1 person on the flume, even our three year old had to go separate from mom. We booked for 4 nights, but left after 2.

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Понравилось: The showers and toilets were clean and newly renovated.

Не понравилось: We booked here as a last minute booking. Given wrong pitch number to start, had to go back to reception. Packed in pitches, noisy site with unsavoury guests. I’m sure there were some nice ones there but not in our vicinity. Terrible use of language and witnessed parents physically hitting their children. Dogs constantly barking. Listening to snoring from next door tent all night. Exposed windy location. Unable to use swimming pool as had to pre-book or queue for 40 minutes, which we weren’t told at check in. Safe to say won’t be returning.

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Понравилось: Second time with out caravan. Great place

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От менеджера: Hi Philip, Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations. We look forward to hopefully welcoming you back in future. ^AB

Понравилось: Pitch easy to find, flat with reasonable amount of space for tent car & gazebo.

Не понравилось: Only stayed for 3 days of a 6 day booking, due to the location the tent & gazebo were exposed to very high winds which wrecked the gazebo. When we asked site personnel if there was any accommodation for the 3rd night due to the weather they took my mobile and said they would check and get back to me. Never heard anything and so had to sleep in the car on the 3rd night as I dropped the tent to prevent damage. A simple call to say no optional accommodation was available would have been nice. As we had the dog with us, all of the entertainment, bar restaurant were not accessible. Would have been nice to have access to a beer garden even with outdoor seating.

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Понравилось: Lots to do on site. Toilet block clean. Convenient onsite shop.

Не понравилось: Small pitch

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Понравилось: The hard standing pitch was good with electric hook up and water point for the pitch. Cheaper through Pitchup than directly with Park Dean, and can book for single nights. The site is nice and the cost includes the entertainment passes so you can see any shows or entertainment in the show bar, and also use the swimming pool (small but nice). We only had an overnight stay to visit the Mabie forest MTB trails, which are very good.

Не понравилось: Shower blocks were not good, water pressure was low, but the biggest problem is the way the water covers the floor and no separation from shower to changing part of the cubicle. Take a bag to hang up your clothes and belongings to keep them dry. It is also tricky to get your feet dry while standing in a puddle of water, some of which comes from other shower users

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