The Poplars

Понравилось Welcome
Food in the pub

Не понравилось Set times for toilets, no showers, no lighting.

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От менеджера: Hi James,

Thank you very much for staying with us. We are sorry to hear that you did not enjoy your stay.

We would just like to clarify that all the information about our site and facilities is clearly provided in the description before booking, including the toilet opening times and the fact that we do not have showers on site. These details are also reflected in the price we charge.

We therefore find it a little disappointing that you chose to leave us a negative review based on facilities and information that were clearly available to you before making your booking.

We always appreciate genuine feedback and are happy to hear about areas where we can improve, but we also feel it is important that reviews fairly reflect what was advertised and what guests were aware of before arriving.

Kind regards,
The Poplars

Понравилось Very friendly and helpful staff. Excellent meal. Arranged for pub toilets to be open early in the morning. On a busy road but noise didn't disturb us

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Понравилось Lovely pub , food looked fantastic although we did not eat , nice well kept pint of bitter and cider , good location and very good value

Не понравилось Only downside was we were told that the door to the pub toilets would be opened at around 930am , but dispute trying the door between 9:20am and 10:30am it was never opened , the non hook up parking is just in the pub car park , the dedicated camper van parking is at the front and actualy closer to the road

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От менеджера: Thank you very much for your feedback, and I’m sorry for the confusion regarding the toilet access.

Just to clarify, the door to the pub toilets was open from 9:00am. It can be quite stiff, so it does need to be pushed a little harder to open. We apologise if this wasn’t clear at the time.

Regarding the campervan parking, both the electric hook-up and non-hook-up spaces are located at the front of the pub. However, we always give our guests the option to choose a quieter spot if they prefer to be away from the road .
We really appreciate you bringing this to our attention, as feedback like this helps us make sure the information we provide to guests is as clear as possible.

Thank you again for staying with us, and we hope to welcome you back in the future.

Понравилось Location and friendly welcome

Не понравилось Road noise

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Понравилось People were friendly food was lovely

Не понравилось Right beside a busy road traffic stopped about 1am and started again around 6.30am

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Понравилось Nice and quiet, lovely landlady very helpful.
Would recommend staying here 😊

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Понравилось Very good for overnight stop on my way down to Cornwall, nice food, friendly staff and felt safe in the carpark

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Понравилось Friendly site for stopover

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Понравилось Almost everything. Attentive landlady for campers and pub good food pleasant surroundings

Не понравилось On main road early morning traffic. Did not disturb us but needs noting

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Понравилось The staff very friendly and helpful.
The food was fantastic

Не понравилось Noise from road but calmed down from about 11pm

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