Tone Valley View Glamping

Понравилось: Amazing facilities, lovely hosts, they really have thought of everything and the little shop for extra camping needs is genius! The view is beautiful, it's quiet and it's beautiful, would highly recommend *****

Не понравилось: Nothing!!

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От менеджера: Thank you. Glad you had a nice time and we hope to see you again soon

Понравилось: Everything! The host was very welcoming and explained everything to us and showed us around. The hot tub was warm and ready to go (it was an additional charge but so worth it). We had our own kitchenette, toilet and shower. Everything you can think of needing was there. Even an air fryer ! The tent was so cute with personality from lamps, fans and even a hot water bottle! Have already booked for my brothers and his wife for a gift and recommended to several people. We will deffo be returning

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От менеджера: Thank you very much. Glad you had such a nice time

Понравилось: Location was very nice with a stunning view of the valley. The tent and all the facilities offered all that was needed.

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От менеджера: Glad you had a nice time and hope to see you again soon

Понравилось: Clean and well designed Helpful and friendly owners Reasonably priced (even with additional fee, which is well worth paying for). Can book one night Hot tub (well worth the fee to have it prepped on arrival). Comfortable bed. Eco-friendly. Warm and cosy inside

Не понравилось: Previous review! THIS IS NOT A SCAM. (FYI spiders are part of nature and it’s their environment -expect them and respect them!)

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От менеджера: Thank you very much. I am really pleased you had a nice time and hope to see you again soon.

Понравилось: Hot tub, view

Не понравилось: Me and my fiancé have just spent 2 nights at tone valley view, after travelling well over 200 miles we were overall disappointed, firstly it is marketed with free WiFi, we were not informed of any and when we looked for it we could not find it, the stables were overall unclean, had a small spider infestation beneath the table and the shower spilled everywhere, understandably it is the countryside, there will be insects but the amount of Web under the table does not occur over a small amount of time, this is also marketed to have central heating, the "central heating" is a plug in radiator underneath the counter. Following on with the stable issues the barbecues are both next to eachother outside of them meaning that if both tents are occupied you would essentially be dining as a foursome, when this is marketed as a romantic night away this feels very much not the case. Onto the tents themselves, they are marketed to have mains electricity however you are provided a small solar battery instead which if you forgot to charge you would have no lighting or power at night, it does appear clean but seems the furniture is very cheap, uncomfortable, and loud enough that you could hear somebody moving on the bed from near the other tent. You are promised stargazing in the tents however we were positioned in a way that a large tree covered half of our view. We paid the £30 hot tub heating fee for us to arrive and it be so hot that it felt like it was burning us and was completely unusable until cold water had been added by myself, alongside this we paid this fee due to being told it would take 3 hours for the hot tub to get warm however the following day when we heated it ourselves it took maximum an hour, so I would advise not to bother with this and it has left us upset that we had paid this fee due to false advertising. The steps of the hot tub are extremely unstable which lead to my partner falling onto the ground when leaving the hot tub which could have lead to further injury. Also when leaving the hot tub to sit in your alloted garden area you are 4 feet away from an electric fence which you can barely see, when we arrived we were made aware of this fence however it is not signposted as it should be in accordance with UK law. The hot tub, when the temperature is right is very nice and the views are stunning however at £125 per night this is an absolute scam and me and my partner are very upset with this as we were hoping that this would be a break from our high stress jobs but we have left more tired than we arrived. Before arrival we were hopeful to extend our stay for a third night, instead we have packed up and got a room at a premier inn, I would advise to do the same. Since we left this morning we have had no contact from the owners regarding our stay and have not seen them since the first day upon our arrival when we were given a quick tour and the owner then pulled out his Strimmer and quickly cut some of the overgrown grass, regardless of the whole area needing doing. We will never return to this location and would advise against it if anybody was to ask.

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От менеджера: I'm sorry you didn't have a nice stay. Had you mentioned any of the issue durring your stay we could have tried to resolve them for you. I would say I don't think your review is a fair reflective of the service we offer. I would advise anyone reading this to look at our many positive reviews from customers who loved their stay.

Понравилось: Calm and peaceful atmosphere Spectacular view Friendly and welcoming owners

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От менеджера: Glad you had a nice time and we hope to see you again

Понравилось: Love our stay here. Very helpful, very clean and such a beautiful place to stay. Loved waking up to the sunrise and watching the sun go down in the hot tub. Would definitely recommend.

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От менеджера: Thank you we are really glad you had a nice time and hope to see you again soon

Понравилось: The view was amazing and we felt so relaxed . There was also nobody else booked for a stay that night so it was just me and my partner which made it even more special . Everything we needed was provided . We had the best stay and didn’t want to leave will definitely be returning .

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От менеджера: Thank you very much, glad you had a great time

Понравилось: Hosts really friendly and helpful. Lovely view across the valley. Very well equipped.

Не понравилось: Think kindling and fire lighters should be included for each night of stay rather than just one for the whole stay

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От менеджера: Thank you for your review. Glad you had a nice time.

Понравилось: Beautiful setting and great range of amenities

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От менеджера: Thank you very much we have tried very hard to get it right for our guests