Sandford Holiday Park

Понравилось: Entertainment Activities looked good for children

Не понравилось: Bitterly disappointed with the shower /toilet facilities which are desperately in need of a clean & update , Cracked tiles on the floor covered with black tape .The Showers were push button to operate for just a few seconds at a time there was just a trickle of water no proper stream of water to be able to have a comfortable shower.Many of the toilets did not flush ,I would not like to stay there again unless this situation has been improved

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От менеджера: Hi, thanks for taking the time to leave your review. We're very you didn't enjoy your recent stay at Sandford, this certainly isn't the experience we wanted you to have. I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the Touring Manager, so that we can work to make improvements. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB

Понравилось: Brilliant stay,pitch large and flat,staff friendly ,showers clean,very dog friendly ,nicely positioned for trips to Weymouth,Poole and Bournemouth

Не понравилось: Wife says ladies showers not very hot

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От менеджера: Hi Chris, thanks for taking the time to leave your review. We're pleased you enjoyed your recent holiday at Sandford and will share your comments regarding the shower facilities with our Touring Manager for consideration. We hope to see you again in future. ^AB

Понравилось: Very good value for money. Perfect for children.

Не понравилось: Showers! Good quality & fairly clean but they are button which isn’t a great start, they only stay on for 3-5 seconds but the shower head is 1-1.5m away from the button which makes nearly impossible to actually shower!

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От менеджера: Hi Alex, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Sandford. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further. We hope to see you again soon. ^AB

Понравилось: Pretty quiet where we were on paddock pitch. Facilities clean looked like you could have some fun there if we were there for longer. Staff helpful

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От менеджера: Hi, Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations. We look forward to hopefully welcoming you back in future. ^AB

Понравилось: Easy level site

Не понравилось: Extremely bad lighting pitching in the dark and rain. Watch out for dog shit.

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От менеджера: Hi, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Sandford Holiday Park. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further. We hope to see you again soon. ^AB

Понравилось: Plenty to do Location for going to Poole, Bournemouth and Weymouth

Не понравилось: Pitch we were given was very tight for our unit given it was under a tree and not really room for an awning 1 set of toilets/showers closed as they said it was quiet, I can tell you it wasn’t. The toilets and showers that were open only 50% of them working. Showers were filthy and some locked and some didn’t work. Lots of flooding in the rain in the areas you had to walk on to get to the club house etc.

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Понравилось: First impressions was good, receptionist was pleasant and helpful. Our pitch was right next to toilet/shower facilities which is ideal with a 6yr old. Walking distance to main complex where we ate in the restaurant and had a few drinks outside whilst our boy played. Food wasn't too bad but a bit overly priced to the portion sized. We loved the outdoor pool, wasn't overly cold and wasn't busy which was a bonus. The overall park looked clean.

Не понравилось: The downside was the toilets/showers in the pitching part wasn't overly clean and showers barely usable with poor pressure but thought "we are camping so expect some roughing it". It seemed to be staffed with only those 21 and under so didn't see much professionalism, especially in the activities booking areas as they just either sat around talking, kicking balls about and generally looked non interested in helping their guests. We had some issues with older children on E-bikes/scooters riding fast on the paths , nearly knocking my boy over. Plus had older boys in the playground pushing and shoving my boy. But this was down to parenting and not the park. We had no phone signal and the wifi struggled also .

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Понравилось: Pools were great and the lifeguards were really helpful. Food in the bar was great and very reasonably priced. Lots of activities to choose from.

Не понравилось: Toilets not very clean and regularly out of toilet paper. Showers were not always hot and turned off very quickly. There were also a number that had broken parts. The lack of hot water was also an issue for washing up. Very difficult to book activities.

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Понравилось: Loved it definitely going to return

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Понравилось: Nothing.

Не понравилось: Dog pooh all over pitch. Dirty vile bathrooms, showers dont really work. Dirty muddy floors, no drain for water. Sanitary products on the floor.

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