Hook Farm Campsite

Понравилось: We absolutely loved hook farm. We were greeted by a friendly man and women, who were very helpful. The pitch and facilities were both great. I used the shower which was lovely and clean. It was all very modern and you can tell they keep up with maintenance of everything! Was so nice to have a shower and feel refreshed for a great price of 20p for 3 minutes, which was plenty! We would definitely return to hook farm. It was a short walk to lyme regis town centre. Overall great stay we loved it and so did our small dog! Thank you!

Не понравилось: Nothing

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Понравилось: All started with warm welcome, very friendly staff. We were shown to our generous pitch. Shown where all the amenities were. The toilets were clean & modern and showers were warm and clean. The location was perfect for us, 5 mins walk to local pub and 30/40 mins walk to Lyme itself. We were really impressed by the whole site, great it being a dark site and seeing the stars so bright. Unfortunately our car wouldn’t start (new battery needed) the staff jumped to work and got our car jump started in no time at all! Amazingly run site, will definitely be returning in the future

Не понравилось: I wasn’t a fan of the 10am check out. With it being late in the summer, our tent was soaked with morning due when taking it down. 1 hour would have made a lot of difference and our tent would have been dry when packed away

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Понравилось: Such a friendly, well kept and peaceful site.

Не понравилось: Nothing

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Понравилось: Warm welcome. Location close to Lime Regis and a river side walk into town. Facilities on site were good. The terraced pitches. The view from our pitch.

Не понравилось: Having to pay 20p for a 4 minute shower. It only took me 2 minutes to shower, but there was no option to turn the shower off manually. This was a waste of water. If a meter was to be used, then 10p for 2 minutes would be better. For those that prefer a longer shower, then they could take 2 x 10p!! Shame there was no free wifi, although apparently over the winter, this issue may improve.

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Понравилось: The majority of the staff were lovely and very helpful. The site is on a steep hill and well spaced out raised pitches have been created to provide level bases for tents. The site is very convenient for Lyme Regis. The additional 20p charge per shower provided 4 minutes hot water and this was ample.

Не понравилось: The site is on a steep gradient and the laundry facilities are at the top of the site. After 3 solid days of rain we needed to dry the towels we use for our dogs, my husband is recovering from a knee replacement and I am receiving physio and because there were a lot of towels and they were were heavy we drove up to the to the laundry block, we started to park on a gravel area and a member of staff pounced on us stating that no one is allowed to drive to the block or park, as users are expected to walk to the facilities. We of course moved the car but were not given the opportunity to explain. Additional laundry equipment needs to be installed in the second toilet block at the bottom of the site so that customers don't have to carry wash loads up and down the site. Due to soft ground some tent pitches cannot be reached by car, which means that kit has to be carried up and down hill to set up and pack up. Wifi is provided by a third party and charges were expensive.

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Понравилось: Clean toilets, flat pitch, spacious, 45 mins walk to the beach/Lyme Regis

Не понравилось: Slightly laborious check-in process of queuing in car, bit of a nothing / sanitised vibe to the campsite, felt like camping in a car park rather than getting in touch with wilderness.

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От менеджера: We are pleased you liked our facilities, your pitch and the location. We are a small family owned park in a rural location. We have a very quick checkin and we also personally show all guests to their pitch.

Понравилось: Liked the clean well kept shower block and toilet. Pitches well spaced apart. Close proximity to Lyme Regis with bus route.

Не понравилось: Price was a lot for one night.

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От менеджера: We are pleased that you had a lovely stay and that you liked the location. Our prices are very similar to other parks on The Jurassic Coast and in the local area.

Понравилось: Very clean, well maintained campsite

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От менеджера: Thank you for the great review we hope you can visit us again soon.

Понравилось: Facilities and layout

Не понравилось: Barking dogs

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От менеджера: We are pleased that you liked the facilities and the the layout. The team would approach guests who have noisy dogs if they are aware of an issue. I am sorry you experienced this during your stay.

Понравилось: This is a lovely quiet, leafy, campsite. The staff are very welcoming. Pitches are well spaced out. Toilet/shower facilities beautifully clean, as are washing up sinks (with bowls provided). Small shop on site open from 9am for bits and bobs. Freezers available for refreezing ice blocks. Easy access to fantastic riverside walk to Lyme Regis town. Thank you.

Не понравилось: WiFi by external provider is a bit expensive (I think it was £20 for a week)

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От менеджера: We are really pleased that you had a great stay at our park. I will pass on your kind comments to the team. We are waiting for fibre to be connected to our park so that we can provide a free service.