The Dorset Hideaway

Понравилось The facilities were great. Really clean and accessible. The location was also lovely with easy access to Charmouth and Lyme Regis.

Не понравилось The communication with the staff wasn’t good. We tried to call the number provided several times and never got through. We left a voicemail asking to be called back which didn’t happen either. The spa also has outdated prices on the website.

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От менеджера: Hi There

Many thanks for your review, with the site being fully booked this last week it can make answering phone calls a bit difficult as within the hours of 1 pm-4 pm on friday we had over 200 phone calls, let alone all the ones outside of this time, I did call back all that left voicemails but I remeber a couple going to straigh to voicemail so may have been an issue with your signal. I did also mention this to everyone at check-in in so unsure where the confusion is.

Regarding SPA pricing, I have just double-checked and everything is up to date, so if you could get in touch to say what exactly appears to be outdated, that would be useful.

Many thanks
TDH

Понравилось Really enjoyed our stay here. The site is so peaceful and everyone was friendly. The warden was really helpful. Everything was clean and well taken care of. Clean loos and showers, nice washing up area. Our dog loved the dog field. Will definitely be back at some point!

Не понравилось Personally I found the drive to the site a bit stressful as was through some pretty rural roads and villages. And it was a fair drive to get to town/shops...but that's literally what makes it such a lovely 'hideaway'.

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От менеджера: Hi Rachel

Many thanks for your kind and honest review, we look forward to seeing you sometime in the future.

Many thanks
TDH

Понравилось Lovely location and great clean facilities

Не понравилось Some signs seemed out of date,said.to go to the shop for laundry things however no shop there?

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От менеджера: Hi Abigail

Many thanks for your review. Thank you for pointing out the sign. I have since removed and updated it with a new one. When in the thick of things on-site, these things tend to be harder to notice.

Many thanks
TDH

Понравилось Absolutely perfect place just what we wanted, relaxing peaceful quiet,
Showers and washing facilities absolutely perfect clean the best .
Definitely highly recommend and 💯 coming again ,
Staff very polite and helpful
Thank you for an amazing stay

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От менеджера: Hi there

Many thanks for your lovely review, we look forward to seeing you again in the future.

Kind regards
TDH

Понравилось Well equipped and designed site. They have everything you would expect or need from a campsite. They even have a local butcher show up every day before dinner time to provide you with tremendous quality meats for the BBQ.

Не понравилось I didn't personally mind much at all, but I feel that it's only fair to state this in case other potential travellers would dislike it..

The neighbouring fields are full of lovely sheep. Anyone who has spent time around sheep mums and calfs, or flocks in general, know that when they're out at night in the darkness they don't stay quiet! Expect a notable "baaaa" all night, particularly if you're tent camping. I found the noise quite cathartic if I'm honest!

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От менеджера: Hi there

Many thanks for your review. We appreciate your kind words. We would agree the neighbouring sheep are either love or hate lol! One thing I would mention as I wouldn't want other campers to expect something that isn't there. Our local butcher turns up every week on Saturday, not every day.

Many thanks TDH

Понравилось Amazing location very quiet . Toilets and showers very nice and clean . Pitch was massive . Will definitely return .

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Понравилось The facilities, very good and professional.
Had a nice area for ourselves only.
Secure site.
Area to wash your dog with shampoo and conditioner.
Many caravans but not many people.
Table 🏓
Easy to contact and help if needed

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Понравилось We really liked the surrounding, beautiful place . Very quiet- peaceful atmosphere. Lovely people . Spotless amenities . This site is a hidden gem . Would definitely visit again. Thanks to your place we had a magical family weekend

Не понравилось Nothing

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Понравилось Very spacious and flat grass pitch. Very peaceful (out of school holiday times). Great facilities for dog.

Не понравилось Bathroom facilities limited. Was fine for quiet period, but woul not be suitable for when the camp site is busy.
No camping shop or local shops within walking distance.

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От менеджера: Hi there

Many thanks for your review. We are glad you enjoyed your stay, and many thanks for your kind words. Regarding the facilities, we have two shower blocks, totalling 8-9 showers per sex have never had any issues with facility queues, even on bank holidays.

Kind Regards
TDH

Понравилось Everything. Very quiet, friendly owner. Local farm bought produce to buy. Beautiful facilities block. Lovely walks. Little Spa on site. Perfect site

Не понравилось Lanes only wide enough for one car to get there but can't change that obviously

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