Mousehole Camping

Понравилось Lovely campsite. Great location, signage good too.

Не понравилось The access road. It's the worst one I've ever used and I use a lot!!! I know tarmac is expensive but it needs doing...part of my van underside fell off on the way home which whilst I'm sure the road isn't the cause, it can't have helped!!!!!

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От менеджера: Hi Lee, glad you enjoyed your stay, I think you came in the wrong entrance, there is the new road into the site, passed the sign that says Mousehole and Paul, the directions that we sent should of taken you to it.

Понравилось It was easy book on app. I didn’t actually stay in the end because I couldn’t get any phone signal. The weather was really bad so just wanted to relax and watch a film.

Nice little site so would use again if in the area.

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Понравилось Wir hatten zwei schöne Tage auf diesem Stellplatz und haben uns wohlgefühlt.
Wir wurden sehr freundlich empfangen.
Die sanitären Anlagen sind ok. Der Weg um den Sportplatz ist machbar und hat uns nicht gestört.
Ideal um Mousehole zu besuchen.
Sind auch zu Fuß am Meer nach Newlyn und Penzance gelaufen.

Не понравилось WLAN hatten wir am Stellplatz keinen, bzw. konnten uns dort nicht einloggen. War für uns aber ok.

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От менеджера: Vielen Dank für Ihren Aufenthalt. Wir haben uns gefreut, einen so tollen Gast wie Sie zu haben. Genießen Sie Ihre Reise

Thank you for staying with us
L D R

Понравилось Very friendly people run the site

Не понравилось It belongs to the football ground next to it the shower block is the football player changing room so not good for privacy

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Понравилось We liked the location
The friendliness of our hosts

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От менеджера: Samuel C.
Thankyou for your 9/10 review.
We’re glad that you enjoyed the location close to Mousehole harbour and so many local attractions.
We’re also pleased that you found the staff to be welcoming, friendly and helpful.
We’re happy that you enjoyed your family break with us and we hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

Понравилось Geographical location is good. Pitch is flat.
There's WiFi but it was dripping a lot.

Не понравилось The facilities were not as advertised and fell far below basic hygiene and safety standards. While the listing stated there were toilets and showers, it did not disclose that:

Showers are communal football changing room–style, not individual cubicles. Guests must undress in communal areas and walk naked to showers separated only by mouldy curtains. In the men’s showers, you must cross through other guests’ cubicles, meaning minimal privacy. In the women’s facilities, the main door opens directly to the outside washing-up area, exposing guests, and the changing room itself forces you to walk naked to reach the showers. During my stay, a male maintenance worker was inside the women’s changing/shower area while female guests were present.

Toilets were inadequate. In the clubhouse changing rooms, there was only one ladies’ cubicle (the other was a boiler), while the men’s side had two cubicles plus one extra. A second set of two ladies’ toilets was located elsewhere. The cubicle locks were faulty: a child was able to open the door while I was inside, leaving me exposed.

Cleanliness was unacceptable, with mouldy shower curtains and unkept facilities. The showers themselves were unsafe: no temperature regulation, only push-button control. When I used one at 1 am, the water was scalding hot, peeling skin off my body. My partner also used them and came out looking like a cooked lobster.

The onsite lady was polite but dismissive. When I raised concerns, she said, “you booked through Pitchup, it says what they are,” and refused a refund. This was not a matter of preference, but unsafe, unhygienic, and misrepresented facilities.

I initially blamed myself for not reading the listing properly, but nowhere did it state that you must share showers and walk naked around others. My mother, recently diagnosed with early-stage Alzheimer’s, came with me to Cornwall for memories. This trip was meant to be special — and the experience at this campsite ruined part of it.

Oh I nearly forgot the church! The church which will keep you awake every night. It doesn't stop ringing the bells. On 1st night it was going on for ages then BING BANG every hour. Next 2 nights it was only raining every hour since like 10 pm to the morning! like noone has a watch nowadays in this middle ages 👀 so help me Jebus.

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От менеджера: Sylwia, thanks for your comments.
We note that you liked the large flat grass pitches and geographical location but were disappointed with the site facilities.
It is clearly outlined in our various websites that the campsite facilities are shared with the football club, a fact that many of our camping visitors happily accept. However, we are well aware that the facilities require updating and we hope that the brand new tarmaced access road now provides the opportunity for the management to improve both the camping and club facilities going forwards.
We apologise that the boiler had to be fixed whilst you were on site but we didn’t want to leave campers with cold or no showers during a busy August period.
As for the church bells, there’s very little that we can do about that. Actually many of our visitors really enjoy the quintessential English nature of our location - the nearby pubs, Mousehole harbour, St Michael’s Mount, the cricket matches and, indeed, the church bells. But, of course, we understand that everyone has different expectations.
Paul & Sue
Mousehole Camping 🏕️

Понравилось Really liked the staff, very friendly and helpful. Dog friendly and WiFi. Good location with a mile walk to moushole. Good facilities and fires available to borrow with wood and kindle available to buy.

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От менеджера: Cassandra,
Thank you for your review and we’re glad that you liked our location close to the lovely Mousehole.
We are very happy that you found us to be friendly and helpful staff (including Buzz!!), that the wi-fi was good and that you appreciated our fire pit / wood sales scheme on behalf of the local Penlee RNLI lifeboat.
We look forward to your next visit,
Paul & Sue
Mousehole Camping 🏕️

Понравилось Location, people, cleanliness

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От менеджера: Claudia,
Thank you for your review and we’re glad that you liked our location, our friendly staff and the cleanliness of the site and facilities.
We’re happy that you enjoyed your family break with us and we hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

Понравилось On arrival warm friendly greeting, gave all clear information, clean tidy site clean toilets and showers.

Не понравилось Nothing

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От менеджера: Thank you for your very positive review.
We note that you felt that the site is well kept and that the facilities are clean and tidy.
We also note that you appreciated the clear pre arrival information and that you received a warm and friendly welcome on arrival.
Thanks again for your review and we hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

Понравилось Open setting, friendly welcome.

Не понравилось Distance to bathrooms. Arrival instructions weren't clear, still too easy to accidentally drive through village.

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