Monkey Tree Holiday Park

Понравилось: Everything was 100% brilliant

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От менеджера: Thanks for leaving us a glowing review! The Monkey Tree Team are very glad to hear you enjoyed your stay and that everything was perfect for you. We hope to welcome you back soon.

Понравилось: Nice clean site, good launderette. Bingo. Liam James good singer/entertainer.

Не понравилось: Lot of things closed, it's still not even middle of September so expected more to be opened. TV and WiFi very very poor.

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От менеджера: Thank you for leaving us a review. We're glad to hear that you enjoyed our entertainment and activities, and we pride ourselves on having a clean, well maintained site. All our facilities remain open in September, however the opening hours for some of our facilities may be decreased due to it being the end of our peak season, meaning we're less busy and are operating with a reduced staff. We're sorry to hear you weren't happy with the provided TV. We encourage guests to report any issues to reception during your stay and we will try our best to resolve them for you. Due to our large site, the Wi-Fi connection may be weaker in some areas of the park. This feedback has been passed along to our IT team, who are looking at solutions for providing more reliable internet connectivity throughout the site. Thanks again for your feedback! We hope to welcome you back again in the future.

Понравилось: This holiday park was just perfect! All staff were lovely, helpful, kind and welcoming. The park was clean and well kept. The facilities were second to none with so much to do! And the entertainment was just brilliant! We had the best time. The pool is beautiful, and like being abroad! So well priced for such a great place in the best part of Cornwall! We’ll be back!

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От менеджера: Thank you so much for leaving us a lovely review and posting some excellent photos of your stay! We are so happy to hear that you enjoyed your time here at Monkey Tree, from the entertainment to Palm Bay! We look forward to welcoming you back!

Понравилось: Found park very clean staff very friendly and plenty of things to do

Не понравилось: None

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От менеджера: Thank you for leaving us a review! We are happy to hear that you enjoyed your stay with us and hope to welcome you back again soon!

Понравилось: Loved our first experience of camping ❤️ Activities options for young kids are amazing and my girls enjoyed so much having fun every second ❤️ We will definitely come back very soon ❤️

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От менеджера: Thank you for leaving us such a lovely review! We are delighted to hear that you had such an amazing experience with us! We can't wait to welcome you back to Monkey Tree again soon!

Понравилось: We loved the amount of effort that went into the look and feel of the park, the workers (especially the entertainment team) who were friendly and hard working, the pitch size, the facilities and bingo of course. Already thinking about when to go back 😁

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От менеджера: Thank you for taking the time to leave us such a lovely review! We are so glad you enjoyed your stay with us at Monkey Tree - we are looking forward to welcoming you back for another stay again soon!

Понравилось: Second visit for us with a 9 year old, 6 year old, 4 year old and 1 year old. Entertainment is the main reason for return, along with the beautiful facilities. Showers/toilets are always well kept across the site. The pool is gorgeous, clean and heated! So much to do in the arcades, the park is huge and caters to all ages, huge sand pit next to the summer nights bar as well as a soft play. Kids can run off and play and will always be in site. We have camped all over since I was a little girl with my parents, to now with my children. This is the best family friendly campsite we have found.

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От менеджера: Thank you for leaving us a lovely review - we are so happy to hear that you enjoyed your stay with us and made use of all of our facilities. Some great pictures of your stay! We look forward to welcoming you back again soon!

Понравилось: Great site. Facilities were great. Site is spotless, always some about cleaning. All staff were friendly and helpful. Great base to visit Cornwall! Other reviews say about the lack of WiFi and phone signal, this really didn’t bother us, it was a blessing 🤣

Не понравилось: We couldn’t stay longer!

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От менеджера: Thank you for taking the time to leave us such a lovely review, we are so glad to hear you enjoyed your stay with us! We hope to welcome you back to Monkey Tree again soon!

Понравилось: This is a fab park with absolutely loads to do and in a great location for Newquay attractions- only a few minutes from Healeys cider farm and a few more minutes for Newquay beaches. The site was clean and tidy and the staff very helpful and friendly. The entertainment at the park was great and varied, there was loads to keep the kids entertained. The shop was well stocked and reasonably priced, and the food there was good

Не понравилось: The only thing that let our trip down was a pair of idiots camping near us who didn’t seem to understand that tents are a membrane thick and insisted on arguing and shouting at one another all night- then another idiot revving his engine at 4am the following night, you get them everywhere but it made it not as relaxing as we wanted!

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От менеджера: Thank you for taking the time to write us a lovely review. We are so glad you enjoyed your stay with us and we appreciate your kind feedback. We apologise about the experience you had with other guests - please be assured that we do have policies regarding driving vehicles on site and noise levels - we have a dedicated security team to help enforce these rules to ensure every guest can enjoy their holiday with us. We hope to welcome you back to Monkey Tree again soon!

Понравилось: Friendly staff clean place

Не понравилось: Not happy I couldn't take kids swimming you need to book and was fully booked for the week but when we looked at the pool it look empty

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От менеджера: Thank you for taking the time to leave a review, we are glad you had a positive experience with our staff members and the cleanliness of the park and we hope you enjoyed your stay. We are sorry to hear that you didn't have the experience you were expecting regarding use of our swimming pool, we have safety regulations we need to abide by which I'm sure you can understand, this is to keep everyone safe and well looked after during their stay with us. We would love to welcome you back to Monkey Tree again soon!