Wheal Rodney Holiday Park

Понравилось The pool ,

Не понравилось Was given a really rubbish Pitch 2 by the road and the entrance . no privacy no scenery . The dog barked at every single car that passed it was that close . The electric went off at about 10:30 till the early hours of the morning not even an apology.
Also they advertise WiFi, it's only when you get there you realise they want £10 for it

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От менеджера: We are so glad that you would visit us again, recommend us to a friend and that you enjoyed our pool and our lovely clean facilities.
We are sorry that you thought that your pitch was rubbish. During August we are a sold-out site with only a hand full of 1night gaps available to book at last minute. Most of our pitches including pitch 2 have been booked out since last summer. Pitch 2 is regularly requested by return customers due to its large size. Booking in advance means that you would have been able to call us and discuss where on site you would like to stay. We would love for you to comeback and try another pitch away from the country lane.
The electric cut out at 10.30pm due to another guest’s electrics tripping the fuse. We are a quiet after 10pm site so everyone else was asleep. As we have not encountered this problem before, it was quite difficult to locate the source quickly without waking everyone up. Fortunately, we were able to get the electric back on without disturbing anyone else.
The Wifi is £10 for a week and £5 for 3nights. Unfortunately, Pitch Up does not give an option to display the prices.
We hope you enjoyed the rest of your travels in Cornwall.

Понравилось Great location, 15 minutes walk to Marazion. Lovely staff, very welcoming on arrival. Site was pretty and well maintained. Indoor Pool available too, although we didn't use.

Не понравилось Nothing

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Понравилось We loved this site!
We liked the indoor pool
The amazing showers, washing up and laundry facilities.
The staff were all so friendly.
Great little shop

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От менеджера: Thank you for your kind words. Our friendly staff are pleased that we contributed to making your holiday a memorable one! We’d love to host you, I, P and G again in the future. Enjoy the remainder of the summer!

Понравилось Hosts very friendly
Perfect location near Magazine
Pitch larger than expected

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От менеджера: Thank you for choosing us for your Cornish holiday stay! We are pleased that you liked the size of your tent pitch and found us all very friendly. We hope to welcome you again in the future, or any friends that you recommend us to.

Понравилось Lovely swimming pool and staff very helpful.

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Понравилось Great campsite with electric hookup. Very friendly helpfull staff. Good facilities including laundry. Also as a bonus there is a swimming pool open during the day. Very popular so book early 😎😎🤓🤓

Не понравилось Pay extra for wifi. 4g phone signal enough to do most online activities....

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От менеджера: Lee and S, thanks so much for holidaying with us in late July, early August.
All of the staff enjoyed hosting you, and thoroughly enjoyed the little chats we had too! Thank you for the 10/10 review score for customer service!
We are delighted that you found the facilities to be good, and awarded us top marks for value for money.
It’s great to read that you’d recommend us to friend and visit again too! We hope you’ll nip down for another holiday again soon.

Понравилось Wonderful family friendly campsite.
We loved the location and the views. I found all the facilities were kept beautifully clean. My kids loved the on site swimming pool.
Staff super accommodating, friendly and lovely. We had the best time.

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От менеджера: Scarlett, thank you for the top scoring review that you awarded us!
We’re thrilled to hear that you enjoyed your stay, and your positive feedback means the world to us!

Понравилось Location

Не понравилось Dirty, run down facilities, flooded toilet block (daily), showers that fill up with dirty water. No accessible toilets. My 4 year old couldn't reach the taps in the sink so had to be lifted every time - I asked for a stool but one wasn't provided. The pitches are small for most family sized tents and incredibly close together, packed in a way that wouldn't meet fire regulations. There is nowhere for children to play.

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От менеджера: Helen, thank you for taking the time to post a review. We are glad that you found the park location to be favourable. The vacation dates that you booked at the end of July, beginning of August are peak season for holidaying in this lovely county. Comments from other guests/reviewers who stayed at this time use terminology such as ‘beautifully clean’ or ‘spotless’. We are a little perplexed that you found the complex dirty. If this was the case, we could’ve dealt with it immediately if you were not satisfied with the standard of the facilities. This is always our preferred option rather than reading about an issue on a review without having the opportunity to address it at the time.
There was a complication in the ladies’ shower area causing a small flood. The situation was handled straightway by multiple staff members, with an aim to cause as little disruption as possible, solving the problem swiftly, whilst staying operational. At no point were toilets closed.
On Tuesday 1st July Wheal Rodney Holiday Park was fully inspected by a Licensing Compliance Officer - Public Protection from Cornwall Council. We passed the inspection and are compliant with fire regulations!
With Health & Safety at the forefront of our operations, after looking through our vast supplies, we did not have an appropriate rubber based step available at the time of your request.
While there’s no dedicated play area for children, the atmosphere is welcoming for families. Our lovely warm indoor pool is a big attraction, and with beaches and play parks just a short walk away, fun is on our doorstep!
Thank you for sharing your thoughts. We appreciate your feedback and wish you all the best this summer.

Понравилось Lovely quiet site, great shop, washing facilities and pool. Good location for walk to Marazion.

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От менеджера: Vicky, we’re thrilled that you had a lovely holiday. P, J & L appeared to love the warm indoor swimming pool! Wishing you a happy summertime, and hope to welcome you back again in the future.

Понравилось Everything!
Staff - friendly, funny and helpful
Pool - warm, good size, clean
Shop - everything you might need
Pitch - clearly marked and flat
Parking - always a space
Location - 5 mins from St Michaels Mount!
Showers and loo - always clean and showers were better than my own at home!

Не понравилось Nothing
Maybe that my pitch must have had tree roots as i bent a fair few pegs. However, small price to pay for such a nice stay

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От менеджера: Megan, thank you for your lovely feedback and praise! We are thrilled that you enjoyed your stay at the park and we very much enjoyed hosting you. If you stay again, and have any problems with removing tent pegs, our helpful maintenance team and always happy to help, so please just ask! Wishing you a lovely summer and hope to welcome you back soon.