Fallow Fields - Selson Farm

Понравилось Friendly staff, well stocked shops, very nice pitches, lovely setting, excellent pizzas.

Не понравилось Play area could do with a little improvement

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Понравилось Staff were very friendly and willing to help. Site was clean and well kept.

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Понравилось We find this campsite ok. Lovely staff always helpful. Clean facilities. (Could do with a shelf in the showers though) we only stayed a few days and was a shame the archery 🏹 was cancelled 😕 and also we run out of sugar and they didn't stock sugar in the shop so could have a cuppa 😢
But we had a lovely walk around with our dog in the wood around the campsite.
Thank you

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Понравилось Fantastic amenities with incredibly friendly staff. The shop, bar and food facilities made camping incredibly easy.

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Понравилось Great shop
Good food options
Lots of children playing together
Facilities good

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Понравилось Such a wonderful camp site. Grass sites separated nicely and plenty of place for the kids to all play in view of tents.
Shop had all that was needed really, chance to hire a firepit which was easy and a very well needed coffee machine. Loved the pizza and gin cocktails. Toilets very much attempted to keep clean. Owner and all staff friendly and helpful. We will be back.

Не понравилось Really only saying these as a chance to improve. The movie night for kids was lovely but the movie choice was an old unknown film so kids got bored.
The toys for the kids were amazing but all a bit used and old, missing pieces. Perhaps these could have an upgrade.

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Понравилось Good sized pitches and space between them. Cars not on pitches (wheelbarrows to move gear from car park). Clean facilities and friendly shop / team.

Не понравилось Smell of drains/sewage from the facilities block - presume a temporary problem and we were in a pitch close by.

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Понравилось The shop and showers were handy! Location was fab.

Не понравилось The number of people who were camping - felt very crowded.
Also not everyone followed the quiet by 10.30 rule. Some children were running between tents (Knocking lines) at 9.30pm at night when we were trying to get our child to bed. I'm all for children having fun, but try not to invade others space and scream constantly, especially at night.

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Понравилось clean facilities (upon arrival at least)

Не понравилось About anything else. The noise (radio sports news, screaming children till 11 pm), parents emptiing pots with the pee of their children in the grass between the pitches (how disgusting), felt like in a crazy Disney Land. NOT suitable for couples, NOT suitable for campervans, crazily expensive for not even offering waste water disposal and chemical toilet. Fled after 1 night, had paid for 2, had never got a response if I could cancel the 2nd night. Poor service, incompetent and stressed out personnel.

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От менеджера: Dear Sabine,

Thank you for your review although we are disappointed you did not enjoy your stay with us. We are unashamedly family focussed and make this very clear on the website and marketing material. You obviously booked by mistake which we could have sorted out on arrival if you had asked. The staff had told us you had left but you had not made them aware of your other complaints, which are much better resolved face to face.

We are sorry you did not enjoy your stay but are grateful you recognised the cleanliness of our facilities and our family friendly focus.

Best wishes
Aly

Понравилось Charming location

Friendly staff

Breakfast tent and early evening bar

Very confident location for Margate, Richborough, Walmer etc.

Clean toilet facilities

We got lucky in that the adjacent pitch to ours was not occupied, which gave us more privacy than we would otherwise have had

Не понравилось It would have been useful to have had the shop fully stocked with meat such as sausages and burgers etc. These had run out by the time we arrived. I am sure they would have no problems selling these if they ensured a ready supply.

I always think there are never enough toilet cubicles on these places. There seemed to be 3x men’s and 3x women’s which doesn’t give much resilience.

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От менеджера: Hi! Thank you for the review. We’re delighted to hear that you enjoyed the location of our site, our friendly team and what we had to offer here at Fallow Fields!
We also appreciate your constructive comments and can only apologise that we had run out of fresh meat; demand is high, however we will definitely review how to keep the stock up during busy times. Regarding the toilets, we have 4 women’s cubicles, 3 men’s cubicles plus a urinal, and a family restroom. The recommended ratio of toilets to pitches is 1:30. Here at Fallow Fields we have a ratio of 1:15 pitches which is twice the recommendation. We do understand that these can feel busier during peak times.