Hoad Meadow Camping

Понравилось We liked the fact that the pitches were enclosed so we knew boundary lines, liked the ease of booking, and the gate code/ links to buy things on site etc was all so very easy.
Loved The animals onsite.
Once staff had been emailed about the loud music, they asked for it to be turned down which they did so that was nice.

Не понравилось Not so much disliked, but two toilets to 20 pitches was a little pain in the mornings but other wise fine.
The hedge line above the tents needs cutting back straight as the overhang needs reducing. And a sign saying what time quiet time is.

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Понравилось The campsite is small which made it feel more comfortable and friendly and the owner was always around making sure everything was ok.
The site is secure by a closed gate and cameras which felt safe.
Noise was down by 10pm which was really good, and the owners kept on top of the cleaning.
The location was ideal.
Wifi available free.

Не понравилось Not a dislike as such, but a suggestion - i would of preferred a door on the male urinal for privacy, as they are mixed toilets.
A bigger bathroom sink.

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Понравилось Fabulous site
owners exceptionally helpful
Children totally safe when exploring site
Stayed 2 nights but wish we had stayed longer.

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Понравилось Cute camp site. Lovely to see and hear the animals. My son loved it and wants to go back. The owner seems lovely.

Не понравилось Close to the main road between canterbury and hawkinge so can be a little loud with the traffic, but didnt impact our stay.

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Понравилось The owners were so friendly and very welcoming and we felt so settled. We stayed here for my friends birthday and we really enjoyed our time! We will definitely be back for sure🩶

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Понравилось To see some animals

Не понравилось Sadly you are not allowed to touch or feed them 😞
Smaller than expected (cramped parking)

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От менеджера: Thank you for your review. We’re glad you enjoyed seeing the animals.

We’re sorry you were disappointed that you couldn’t touch or feed them, but this rule is there for the welfare and safety of both our animals and our guests. We have pigs, alpacas, goats and other animals, and unfortunately we cannot allow every visitor to feed or handle them. Giving animals the wrong food, or too much food, can make them seriously ill, and some animals can also be unpredictable around children.

The parking area is separate from the camping field and is intended to keep vehicles away from the pitches as much as possible. We appreciate it may feel smaller when the campsite is busy.

We want everyone to enjoy seeing the animals, but their welfare and our guests’ safety will always come first

Понравилось The campsite was excellent perfect for our first time camping as a family. They had clean showers and toilets and the staff were really friendly. With an excellent touch of animals for the children to see and the duck pond in the middle. All in all we had an excellent time

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От менеджера: Thank you so much for the lovely review 😊

We’re really pleased you had such a great first family camping trip with us and that you found the showers and toilets clean and the staff friendly and helpful.

It’s great to hear the children enjoyed seeing the animals and the duck pond too 🦙🐐🦆

Thank you for choosing Hoad Meadow for your first family camping adventure. We’re glad you all left happy and we hope to see you again soon! 😊

Понравилось Sehr netter Besitzer. Er kümmert sich sehr gut im seine Gäste und hat uns umgehend geholfen, als unser Auto Startprobleme hatte.

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От менеджера: Thank you very much for your kind review.

We're really pleased you enjoyed your stay and that we were able to help when your car had problems. We always try our best to make sure our guests have a comfortable and enjoyable visit.

It was a pleasure having you stay with us, and we're delighted you had a wonderful time on the campsite.

Thank you for choosing Hoad Meadow, and we hope to welcome you back again in the future. 😊

Понравилось Amazing experience. The host was very helpful. Campsite is big and have sufficient parking. Security is on point. There are duck ponds and farm where children can view animals. Highly recommend

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От менеджера: Thank you so much for the fantastic review 😊

We’re really pleased you had an amazing experience and found us helpful. It’s great to hear you enjoyed the space, parking and security, and that the children enjoyed seeing all the animals and the duck pond 🦙🐐🐷🦆

Thank you for recommending Hoad Meadow — it really means a lot to us. We hope to welcome you back again soon! 😊

Понравилось Nice campsite,lovely to see the alpacas,pigs,goats etc etc..

Не понравилось Shared toilets,there is no place for shared toilets in this day and age...Also NO HOT WATER to either outlets at the wash up are or showers..No wash hand basins for shaving..

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От менеджера: Thank you for your review. We’re pleased you enjoyed the campsite and seeing the alpacas, pigs, goats and other animals.

We are, however, disappointed by some of the comments made.

Regarding the hot water, you raised the shower temperature with us during your stay and we adjusted it for you at the time. We deliberately do not set the shower water excessively hot because this is a family campsite used by young children, and we have to consider the risk of scalding. The showers do have hot water and the temperature is controlled for safety.

Regarding the toilets, our facilities are individual, enclosed toilet cubicles. They are available for use by all guests. We appreciate that some people may personally prefer separate male and female facilities, but describing individual unisex toilets as having “no place in this day and age” is a matter of personal preference rather than an indication that there is something wrong with the facilities.

We were also particularly disappointed to receive this review given that during your stay a broom belonging to the campsite was taken, and we had to approach you to have it returned.

We are always happy to receive genuine constructive criticism and will act on issues when they are brought to our attention, as we did when you asked about the shower temperature. However, we also feel it is important that reviews give future guests a fair and accurate picture of the facilities and what actually happened during a stay.