Shepherds Views Holidays

Понравилось: The staff were super friendly and did everything within their reach to help us and make us feel comfortable.

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От менеджера: Thank you for your kind review We hope to welcome you back again soon thanks Rachael

Понравилось: Lovely pitch easy to fine and friendly staff

Не понравилось: Only one mop provided outside toilet/shower block with about 5 cubicles also toilets kept running out of toilet roll in the evening

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От менеджера: Thank you for your review We are so glad you enjoyed your stay The shower block does have two mops and buckets provided one on either end, they are cleaned everyday and checked often. We do hope to welcome you back again soon thanks Rachael

Понравилось: Large pitch but on a slant. Washroom/toilets were clean. Campfires are already on the pitches

Не понравилось: The slant to the pitches and the showers were cold on our last day. No shops nearby and had to travel at least 30mins for anything

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От менеджера: Thank you for your review If you had let us know that the showers where cold on your last day we would have been able to address the situation. In regards to shops near by we have a small shop on site as well as a co op which is in seascale this is 1 mile away from site. I am uncertain on what items you requiered but if you has asked a member of staff we would have been able to point you in the right direction kind regards, Rachael

Понравилось: Spacious pitches and lovely staff.

Не понравилось: Showers were not very powerful and were cold on 2 of the days we stayed.

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От менеджера: Thank you for your Review In regards to showers being cold if you had informed us which of the 2 shower blocks had cold showers we would have been able to address the situation as we had not recieved any complaints from other guests kind regards, Rachael

Понравилось: Good site, well maintained, friendly, helpful and accommodating. The site is quite secluded out on the coast and not too far from the beach.

Не понравилось: Unisex toilets, as a man it doesn’t really matter to me but you have to see it from a woman’s perspective.

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От менеджера: Thank you David for your lovely review we are glad you enjyed your stay we hope to welcome you back again soon thanks Rachael

Понравилось: We had a lovely stay at Shepards Views on a large grass electric pitch, situated on a working farm. The owners were incredibly friendly and helpful. There is lots to get out and do outside of the site, St. bees, Seascale Beach, Whitehaven, coastal walks and more. Plenty of onsite toilets and showers which were kept immaculately clean everyday, grass areas well look after also. Campfires available.

Не понравилось: Only disadvantage was WiFi.

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От менеджера: Thank you for your kind review we are so glad you enjoyed your stay and we hope to welcome you back again soon Regarding wifi with us being in a rural area we struggle to get good connection to cover the campsite thanks Rachael

Понравилось: Lovely place, lots of local things to see.

Не понравилось: One of the younger members of staff is very uptight, makes you feel rather uncomfortable. Pitch was on a slight decline so when it rained, our tent filled with water

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От менеджера: Thank you for your review. Regarding a younger member of staff being 'uptight' on checking in you had brought an extra adult and child and extra car which you had not booked in or informed us of prior to arrival. All staff and a number of guests on site had great concerns regarding the behaviour of your family & we had to speak to you on numerous occasions during your stay regarding this, especially for the few mentioned incidents here. Two of the children were driving a scooter with a large engine attached around site, at speed & we had to inform you this is illegal and told you it must not be used on site, at any time. One of the adults and children were flying a drone in a field containing animals terrifying them, our site is also in a no-fly zone and drones are not permitted anywhere on or around site. An adult and children were also in the field with our Alpaca chasing them around, fortunately our Alpaca were not injured, but they were extremely distressed. We had a complaint from a guest that you were encouraging your children to go to our recycling bins and bring up plastic bottles to burn on your campfire causing offensive smelling thick black smoke, your children were also left on site unattended on more than one occasion. Our list of camping etiquette is given to all guests on arrival and you also received a copy of this. This is for the safety and comfort of all guests on site including yourselves, we have a duty of care to everyone on site and the safety of all guests and staff is paramount. Your family's behaviour was a danger to yourselves, staff, other guests and even animals on site. For the full duration of your stay we had no flooding on site whatsoever. Shepherds Views Team

Понравилось: Lovely working farm pitch. Really friendly welcome on arrival. Lots of provisions in the small reception shop. Wood, fire lighters and kindling delivered direct to our patch. Clean bathroom facilities, always able to go when needed and the site was relatively busy. Washing up area always clean and the pitch itself was huge with own fire pit. Was hesitant and even thought about cancelling after reading many reviews about the welcome people received. Couldn't fault the owners or the welcome.

Не понравилось: Site is as described. Disliked barking dogs. There were lots and at some points it was like camping next to a busy kennel. This is purely poor dog owners controlling their dogs.

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От менеджера: Hi Helen, Thank You for your kind review, We are sorry that you were disturbed by dogs, but we agree this is down to the dog owners We look forward to welcoming you back again soon Rachael

Понравилось: Owners were so friendly and helpful, we were pitched with trees/bushes on 3 sides so felt like we were in our own private pitch and kept the wind out which was amazing. Each pitch has a fire pit which we used every night. Views from the campsite are beautiful and there’s lots to do nearby.

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От менеджера: Thank you for your kind review Amber We are glad you enjoyed your stay We hope to welcome you back again soon thanks Rachael

Понравилось: Facilities clean and modern, lovely place to go peaceful easy walking to beach and park. The family that run the site are lovely very welcoming, helpful. Animals on the site are great the kids loved it being on a farm.

Не понравилось: Not much to do for little ones apart from a seated area with a few animals. Can't play football as lots of pitches for campers. But park is not far 2 minutes drive away.

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От менеджера: Thank you for your review We do have a large field which ball games and football can be played, however due to the extremely wet weather we were unable to open this up for all our guests to enjoy. The animals in the field are not normally in that field and are in the first half as the large part is for our guests. The bench in with the animals is in there as it's normally open for everyone, however as stated above we had to close this due to the weather. We did run a childrens Easter colouring competetion in which we hope you enjoyed taking part. We look forward to seeing you again in the near future Thanks, Rachael