North Norfolk Camping and Glamping

Понравилось The setting was beautiful. Lovely spot near the pond, great campfire area with comfy chairs.

Не понравилось Inability to get in touch with management as there was only one working shower that was cold. No cleaning done in the sanitary building during our stay. Too expensive campsite to be lacking this.

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От менеджера: Thanks for your review. We're glad you enjoyed the beautiful setting, especially the spot near the pond and the campfire area.

We're really sorry to hear about the issues you experienced with the shower and the cleanliness of the sanitary building. That's definitely not the standard we aim for, and we understand your frustration, especially given the price. We're looking into what happened to ensure this doesn't happen again and improve our communication for future guests.

Понравилось Was nice and clean, and very friendly staff. Definitely will come back there

Не понравилось Those blasting sounds from fields but apart of that was okay

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От менеджера: That's fantastic to hear! Thank you for your review. We're so glad you found our place nice and clean and our staff very friendly.

We understand the sounds from the fields can be a bit of a nuisance at times, and we appreciate your understanding on that front. It's wonderful that, apart from that, everything else was okay, and we're especially thrilled that you'll definitely come back!

We look forward to welcoming you again soon.

Понравилось We had an amazing stay at North Norfolk Camping and Glamping! From the moment we arrived, Gerome, who greeted us, went above and beyond to make us feel welcome. He showed us around the site, explained everything in detail, and answered all our questions with such warmth and enthusiasm. His hospitality really set the tone for our entire stay. The facilities were spotless, the location is beautiful, and we couldn't have asked for a better experience. Highly recommend this place if you're looking for a well-managed camping getaway. Thank you, Gerome, for making our visit so special!

Не понравилось The only small downside was the noise from nearby gun ranges, which could be a bit jarring at times, but it didn’t really detract from our overall experience.

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От менеджера: Thank you so much for this absolutely wonderful review! We're thrilled to hear you had such an amazing stay at North Norfolk Camping and Glamping.

It truly makes our day to know that Gerome's hospitality made such a positive impression from the moment you arrived. We're incredibly proud that he went above and beyond to make you feel welcome, explaining everything in detail with warmth and enthusiasm. His dedication really does set the tone for a fantastic experience.

We're also delighted you found our facilities spotless and the location beautiful. We continuously strive to provide a well-managed camping getaway, so your high recommendation means the world to us.

We do appreciate your honest feedback regarding the noise from nearby gun ranges. We understand this can be a minor disruption, and we're glad to hear it didn't detract from your overall enjoyment. This is actually a bird scarer planted by a gisgrunted land owner

Thank you again for choosing us and for your kind words about Gerome – we hope to welcome you back for another special visit very soon!

Понравилось A big positive was the staff contacting us on the day of arrival with helpful information about what to do, which was appreciated since we didn't see any staff during our visit. The campsite itself is simple but beautiful, offering all the basic facilities you'd expect for camping. The lakeside view was very much a wow factor, and upon arrival, we thought the price, which wasn't cheap, would be worth it for such a nice view to relax and wake up to.

Не понравилось There were significant disruptions that impacted our experience. We encountered one large group of young people shouting, partying, and playing music into the early hours, and another couple also blasting music late at night. It was difficult to take in the tranquil beauty and observe the abundant wildlife with dance music blaring. Implementing a rule for no music after a certain time and a quiet camp policy would greatly benefit all campers.

The biggest issue, which truly ruined any chance of a tranquil atmosphere, was the continuous bird-scaring cannons in adjacent fields. They finally stopped around 11:30 PM, offering some relief, but then started up again at 4:20 AM. We were unable to sleep because of these cannons. While these noises might be common in the countryside, knowing about them beforehand would have definitely made us reconsider our plans for a relaxing weekend away.

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От менеджера: Thank you for taking the time to share such detailed feedback about your recent visit. We're genuinely pleased to hear that our staff's pre-arrival communication was helpful and that you found our campsite simple, beautiful, and well-equipped with basic facilities. We especially love that you experienced the "wow factor" of our lakeside view and initially felt the price was justified for such a lovely setting.

However, we are truly sorry to learn about the significant disruptions that impacted your stay. We deeply regret that your experience of tranquility was ruined by the loud music and partying from other campers into the early hours. We understand how frustrating this is, and we agree that a peaceful environment is essential. We are actively reviewing and strengthening our campsite rules regarding noise and music after certain hours to prevent such disturbances in the future.

Your comments about the continuous bird-scaring cannons are also a major concern. We completely understand how these noises, especially starting at 4:20 AM, would make it impossible to sleep and enjoy a relaxing weekend. While these can be a common occurrence in agricultural areas, we acknowledge that their impact was severe, and we sincerely apologize for the disturbed nights. We are exploring options to better inform guests about potential external noises like these, so you can make an informed decision about your stay.

We're disappointed that despite the initial positives, these issues detracted from what should have been a relaxing break. Your feedback is incredibly valuable, as it helps us identify critical areas for improvement to ensure all our guests have the tranquil and enjoyable experience they expect.

Понравилось Sunning surrounds, friendly management team. Felt peaceful and calming

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От менеджера: That's wonderful to hear! We're so glad you enjoyed the stunning surrounds and found our management team friendly. It's fantastic that you felt a sense of peace and calm during your stay. We hope to welcome you back for another relaxing visit!

Понравилось Good facilities. Beautiful location, very dog friendly,

Не понравилось No footpaths from campsite to anywhere else.

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От менеджера: Thanks for your review! We're thrilled you enjoyed our good facilities, beautiful location, and found us very dog-friendly. We understand your point about the lack of footpaths directly from the campsite; we know how convenient that would be. We hope you were still able to explore the lovely surrounding areas. We'd love to welcome you and your furry friend back again!

Понравилось Lovely Pond setting, fire pits and friendly hosts

Не понравилось Nothing

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От менеджера: Wow, what a fantastic review! Thank you so much for taking the time to share your experience. We're absolutely delighted that you found our lakeside setting lovely and enjoyed the fire pits – they really do add to the atmosphere, don't they? Knowing you'd recommend us and plan to visit again is the best compliment we could receive! We strive to create a relaxing and enjoyable environment for all our guests, and it's wonderful to hear we hit the mark for you. We eagerly await your return to our little slice of lakeside tranquility!

Понравилось Beautiful place, just next to the lake

Не понравилось Difficult to take shower when it is windy as the shower rooms are not fully closed.

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От менеджера: hank you for your feedback! We're so pleased you enjoyed the beautiful location right next to the lake. 😊

We also appreciate you pointing out the issue with the shower rooms and the wind. That's definitely something we'll look into to see how we can improve the design and make showering more comfortable, even on windy days. Perhaps we can explore options for better enclosure without compromising ventilation.

Thanks again for letting us know – your feedback helps us make the site even better for everyone!

Понравилось Excellent, peaceful, scenic location.
Well maintained, welcoming staff.

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От менеджера: We're thrilled to hear you enjoyed our excellent and peaceful scenic location! It's wonderful to know you also found our property well-maintained and our staff welcoming. We strive to create a positive experience in a beautiful setting, and your feedback is greatly appreciated. We hope you'll visit us again!

Понравилось Beautiful setting and picturesque nature

Не понравилось No reception

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От менеджера: It sounds like you truly appreciated the beauty of our surroundings! We're so glad you enjoyed the picturesque nature of our location. 😊

We understand that the lack of phone reception can be a drawback for some, and it's something we're aware of. While the remoteness contributes to the tranquility and stunning scenery, we are continually exploring potential solutions to improve connectivity without disrupting the natural charm.

Thank you for highlighting both the beauty and the challenge. We hope the beautiful setting offered a welcome escape, and we'd love to have you visit again!