Riverside Caravan Park

Понравилось Greeting, site location, pitch, pitch facilities, washrooms, dog field

Не понравилось Children and adults Not allowed to ride cycles around the park, or the dog field.
Also, in advance, as booked for 4 pitches. I checked verbally if sign written vans were allowed on site, I was advised that they were not allowed, however 2 sign written and were pitched up during our visit, so I wonder why we were told they were not allowed?

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От менеджера: Thank you Ruth for your kind words about the location, facilities and our team we really appreciate it.

For the safety of everyone we do not allow bicycles, scooters, skateboards to be used onsite. It is also correct that we do not accept sign written vans on the field, both customers were spoken to and agreed to offload and park in our overflow carpark near the entrance.

We hope to see you again soon.

Kind regards
The Riverside Team

Понравилось lovely staff, clean facilities, good views.

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От менеджера: Thank you Kate for your wonderful review, we are thrilled you liked our staff customer service, facilities and views on your stay at Riverside.

Look forward to seeing you again soon.

Kind regards
The Riverside Team

Понравилось Friendly staff. Peaceful. Clean.

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От менеджера: Thank you for your excellent review, we are thrilled you enjoyed your stay at Riverside.

Hope to see you again soon.

Kind regards
The Riverside Team

Понравилось Location, helpful staff, facilities

Не понравилось Bar/restaurant opening times and not serving breakfast, although this is not part of the official campsite.

Dog walking area was a BIG disappointment. A big field with just 1 metre of mown area along the perimeter. Nowhere for dogs to socialise or have ball fun

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От менеджера: Thank you Gary for your great review, I will share your comments with the clubhouse manager regarding opening times and breakfast requirements. During the season the dog field does get cut in its entirety by a local farmer and baled, I will put your suggestion forward to the owners for a patch of the field so the dogs can socialize and play ball games.

Look forward to seeing you again soon.

Kind regards
The Riverside Team

Понравилось Friendly welcome,
Spacious pitches,
Clean bathroom facilities

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От менеджера: Thank you for taking the time to leave us a wonderful review it is much appreciated. Glad you enjoyed the spacious pitches and facilities.

Hope to see you again soon.

Kind regards
The Riverside Team

Понравилось Brilliant staff were lovely so friendly they gave my little boy a ride on the golf cart when taking us to the pitch. We'll kept clean the best toilets and showers i have ever seen on a campsite atually chose to stay another night. Could not fault this place at all.

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От менеджера: Thank you for your excellent review, we are thrilled you had a wonderful stay at Riverside and enjoyed the clean facilities.
Come and see us again soon.

Kind regards
The Riverside Team

Понравилось The people are always welcoming and friendly here and put us on a pitch right near to the childrens playarea. Which is great.

The showers are also amazing, as you don't need to keep pressing the button to turn it on. The shower area and toilets are also always clean.

Не понравилось That we only had one night with you..... We'll be back again.

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От менеджера: Thank you Lou for leaving us a fantastic review, glad you enjoyed the facilities, and spacious pitches here at Riverside. Look forward to seeing you all again soon.

Kind regards
The Riverside Team

Понравилось We really enjoyed how easy and quick to book, we booked last minute and arrived quite late however they pitched us up straight away, staff were friendly and very informative and happy to help with anything, lovely small clubhouse serving refreshing drinks and food too, the toilets were super clean and so were the showers, the kids loved joining in with football with other campers and they liked the park, all in eye view from our van too! Ideal if your local or further away it is a great place to stay.

Не понравилось Can't really fault the place if I'm honest, however if to say something would be nice to of known it was a cash only site, we got our pitch and then had to head back out for cash, was only a 5-10 minute drive into Bernard's green though.

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От менеджера: Thank you Laura for your fantastic review, glad you enjoyed the facilities, clubhouse and park. Our team works hard to ensure everyone has a relaxing stay at Riverside.

Look forward to seeing you again soon.

Kind regards
The Riverside Team

Понравилось Nice area to stay in

Не понравилось When we used the showers they were cold and there were also extra hidden fees that weren’t on the booking website

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От менеджера: Thank you Natalia for leaving a great review, sorry to hear you had a cold shower all I can think is we might of had a small power cut and the showers would have needed to be reset. We normally have great reviews on the facilities. If you can advise what the hidden fees were I can look into this further as all fees should be visible to choose from on Pitchup.

Kind regards
The Riverside Team

Понравилось Excellent site. Friendly and kept very clean and tidy. We liked the music in the shower block 😁

Не понравилось Lacked recycling bins.
Only 2 showers for the camping field which wasn’t enough for a bank holiday weekend.

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От менеджера: Thank you for your great review, we also have a small toilet lock just down from reception which has a shower in each which helps when we are busy.

Come and see us again soon.

Kind regards
The Riverside Team