Tall Trees Touring Park

Понравилось Very friendly and helpful welcome.
Clean warm shower and toilet block

Не понравилось Nothing.
Not a dislike but considering this is a large site wi fi would have been good. I had arrived by 4 pm in the winter darkness in my camper and access to wi fi would have meant I could watch film on my laptop.

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От менеджера: Thank you for your review, sadly we no longer have wifi on site.
We had it until they built the 5g mast (which is visible from site) just up the road, when they activated it we lost the connection for the site, when we inquired to have it re-connected they wanted to charge us £350 per month and this was a cost we were not prepared to pass on to our customers whom these days mostly have data plans on their own devices.
We are sorry for any inconvenience that our decision may have caused and hope this wont deter you from using our site in the future.
Kind regards
Karen & Mick

Понравилось Clean and well maintained

Не понравилось The toilets have codes too get in and there is only 2 but around 30 caravans and they lady from management in the mobile home on site was really rude because we booked in for another night while staying there but didnt add the electric on by mistake she came down very passive aggressive about it but I paid her the extra 5 pounds there and then

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От менеджера: Hi Leah, thank you for your review, The vans that you refer to on site are seasonal pitches and not all here at the same time, and when they are we have a total of 8 toilets 2 urinals and 5 showers for them to use.
i am sorry that you felt i was "passive aggressive" and rude towards you when pointing out you had not paid for the electricity for your extra night as you made the booking in the same way as your previous night i was surprised that you managed to miss it off the booking.
I was just as surprised that you did not also pay for your late check out, that your husband lied about speaking to my husband about, plus the fact that when you did finally leave you left 2 large bags of rubbish on your pitch, which clearly indicates you had no respect for the site but have the audacity to claim i was rude.
I do wish you happy camping and hope you treat any other sites you may visit with respect.
regards
Karen @talltrees

Понравилось 100% lovely service even tho i was late ariving pitch
Just 10 out of 100
Really good service

I cant say no more the lady in the office was so nice & guy who shown us our pitch was lovely to

Showers could be better & be on permanent little rant

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От менеджера: Hi Scott, thank you for your lovely review, we understand things happen beyond peoples control, traffic/accidents/delays and that its not always possible to arrive on time and always allow for this.
We hope to see you again soon.
Kind regards
Karen & Mick

Понравилось Peaceful, clean, organised, flat - ideal for us

Не понравилось Nothing

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От менеджера: Hi Adam, thank you for your review, we're so glad you enjoyed your stay, see you again next year
Kind regards
Karen & Mick

Понравилось Enjoyed staying here been here a few weekends with the children as it’s not far from home there’s local walks and soft play and a town center close by we were able to order food easy on the first night as we arrived late that came quick the location is good not isolated . No one bothered us on the site the kids enjoyed the park and the walks

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От менеджера: Thank you for your review, we're glad to hear you have been a few times and hope to see you again soon.
Kind regards
Karen & Mick

Понравилось Beautifully clean facilities!
Site managers mick and Karen very welcoming and helpful.

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От менеджера: Thank you for your review, we're glad you enjoyed your stay with us and we hope to see you again soon.
Kind regards
Karen & Mick

Понравилось Lovely well maintained site toilets immaculate, electric and water close to pitch

Не понравилось Nothing

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От менеджера: Hi Margaret, thank you for your review, we're so glad you enjoyed your stay and hope to see you again soon.
Kind regards
Karen & Mick

Понравилось Excellent site, met at the gate by friendly staff, well spaced pitches, excellent facilities and a cracking fishing pond

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От менеджера: Hi, thank you for your review, we are glad you enjoyed your stay and hope to see you again soon.
Kind regards
Karen & Mick

Понравилось Very handy pitstop traveeling home from up north.

Clean and friendly. Good shower.

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От менеджера: Hi Julie, thank you for your review, hope to see you again in the near future.
Regards
Karen & Mick

Понравилось Owner was very helpful and even gave us a long electric cabel

Не понравилось Shower was bad. It is completly on grass, so if it rains, it gets muddy fast.

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От менеджера: Hi Shilas, sorry but i don't understand your comment about the shower? How was it bad?
The pitches are all grass pitches which it tells you on booking, there is no mud on site, nor has there been for the entirety of the season, the ground is rock hard and the little rain we have had has not been enough to soak in to make the ground muddy so you have left us completely baffled.
We do hope this will not stop you from visiting us again and wish you happy camping.
Kind regards
Karen & Mick.