The Beeches

Понравилось From the moment we arrived at The Beeches campsite, we were so well looked after: a warm, friendly welcome by Lee and his wife and, on the second day his helpful colleague, Nick - nothing was too much trouble - and all three were informative, interesting and personable.

The pitch was level and set amidst a small natural woodland complete with a lovely well-thought-out play area for children. Toilets, washing and showering facilities were spotless (with hot water in abundance).

Everything we needed was there and for us the location was really helpful. Thank you all so much.

Не понравилось N/A

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Понравилось Orchard effect

Не понравилось No reception area so contact by phone. Google Maps didn’t know direction to The Beeches postcode sent across road & no brown sign therefore difficult to locate as site at the back of small factory unit. Toilet block needs drastic improvement. Shower tray badly stained so reluctant to use shower. No double door access to female shower & toilet room so no privacy when outer door opens! Cold water in washing up sink but was fixed.

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От менеджера: Anonymous, thank you for leaving a review on our site. We are glad you liked the orchard effect but there are so many other things about the site you have not covered. We have invested so much time, work and expense into this site and we love this site as others do. We do have a reception area which we are working on but this takes time. Our signage is clear at the bottom of the driveway as our instructions on booking for you arriving.
The toilet block you mentioned has had a complete revamp this year at a considerable amount of time, work and expense. I think we can agree that The Beeches is not for you as it is aimed at families. Perhaps you didn’t see the large amount of children’s play equipment too? I find your review unbalanced and quite unfair. You mark us down very poor on customer service but seemed happy enough talking about your job and links to Henlow? Yes I’m answering this now. Not sure what you expected us to provide as we are open and honest in our descriptions.
I wish we could rate those who visit us too. Seemed happy enough but possibly your mind was made up very early on and all you were able to see was negative? This was never apparent in face to face discussions though which is very unfair.You’ve done the same as a previous negative review in nit picking. I’m highlighting this your expectations were too high as we are not a 5 star service with a 1 star price! In the words of Shakespeare “Expectation is the root of all heartache”. Enough said

Понравилось Pitches are a good size. You can park your car right by your tent. Toilets and showers are cleaned regularly. Hot water on tap. Dog friendly, although they do need to be kept on a lead (or tethered to a tree/ground spike). Fire pits and barbeques are welcome. Owners are lovely. The whole place feels really peaceful and safe, with lots of trees. Kids play area is decent - our kids have a whale of a time every time we visit (they love the bikes). Solar lights around the trees make for really easy late night toilet trips!

Не понравилось Check-in can be a bit of a waiting game if your phone doesn't have enough signal to call the number on the gate, but once it's been seen that you're waiting, someone will be down to let you in pretty quickly.

The kids play area could maybe do with a bit of an update. Our kids loved it, but some of the wooden structures are looking a bit tired and a few of the bikes need some attention. Our kids still loved it though so it's really not anything bad - just a few small tweaks.

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От менеджера: Adam, firstly thank you for leaving a review of our site. We do try to accommodate all tastes here and we put a lot of time and effort into maintaining what we have.
We will be updating the kids play area over the winter whilst we are closed. There will be more structures next year and we will be clearing out bikes that need attention as not all children look after these. They are free to use and we will be asking for deposits next year as well as a small fee for the use. Also, some of the bikes have been stolen this year which is why we feel we need to do this.
Our CCTV notifies us of arrivals and we will also have a dedicated reception just next to the gate for next year.

Понравилось Brilliant site for our first camping trip.. shower block and toilet facilities were spotlessly clean as was the washing up area.. all well maintained throughout the day.. friendly and helpful wardens, we were made to feel very welcome. Play area was a bonus and again plenty for the kids to do. Lovely walks for the dog. Pitch was level, good security and you can rent a firepit and buy logs onsite.. road noise wasnt as bad as some say . Looking at coming back again soon 😀

Не понравилось Nothing

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От менеджера: Kelly, thank you for leaving a review on The Beeches. We are glad you saw and experienced our overall ethos and we’re able to enjoy your stay. We look forward to welcoming you back soon.

Понравилось clean toilet and shower place.

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От менеджера: Kai Lin, thank you for leaving a review on our site. We do spend a lot of time cleaning and making sure the toilets and showers are fit and clean for use. However, this weekend we have had children playing in the toilets and left a mess which saddens us. We will be installing extra external lights that come on when people approach the block and also lights on timers which will automatically switch off when not occupied. We look forward to seeing you back at The Beeches.

Понравилось The site is clean and tidy, showers were free not as others have mentioned. Great site friendly wardens really helpful. Little road noise but nothing earplugs can’t sort

Не понравилось Nothing

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От менеджера: Jake, many thanks for leaving this review. We take pride in what we offer here and so glad you were able to enjoy your stay. I remember corresponding with you prior to your arrival. Yes unfortunately sometimes ear plugs are necessary as we cannot control the noise coming from the road nearby.

Понравилось Beautiful site, very well maintained, great play area for children & gorgeous sunset views across the fields. Shower / toilet block was immaculate. Great security, which as a female solo camper, was much appreciated. Lovely management, very helpful and kind. Will definitely be back.

Не понравилось You can hear the noise from the road slightly but it honestly didn’t bother me or affect my stay at all.

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От менеджера: Kate, many thanks for leaving your review on The Beeches. We do take security very seriously and we ar so glad you felt you were able to enjoy your stay with us. Some people have commented on the security being unwelcoming but we do consider that it is a necessity. We look forward to welcoming you again to our site and thank you again for your kind words. Mick

Понравилось Wasn’t very busy. Plenty of space. Toilet and shower were ok.

Не понравилось Traffic noise kept me awake first night. Ear plugs sorted it for other two nights we were there.

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От менеджера: Mail, many thanks for leaving your review. The time you visited we were not particularly busy and you were able to experience the open space that this afforded. We are clearly marked as being in very close vicinity to the A17 for which we cannot control the amount of noise. Yes, sometimes ear plugs are necessary especially if you are not used to road noise. Thank you again and we are sorry that the Beeches is not for you.

Понравилось Really friendly and quiet site. Owner was really nice and friendly. Had a really nice site. Facilities were really handy and the play area was great.

Thanks for having us. Will be back for sure

Не понравилось We were aware this was on a busy road and were fine with this. But the traffic is pretty consistent through the night

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От менеджера: Anonymous, thank you for taking the time to leave a review on our site. You were able to enjoy your stay with us and hearing we are doing things right helps but we will be updating everything over winter getting ready for next season. We take onboard fully your point about the road noise, if we could block it out that would be perfect unfortunately we have to work with what we have and where we are located. We look forward to welcoming you back soon. Thanks again

Понравилось Stayed here for the night with my daughter. Lots of play equipment for her to explore and entertain her. Dawn, Lee and Mick were super friendly chatting to us at length. Nothing to much trouble for them. Great value and my daughter already wants to know when we're returning. Thanks

Не понравилось Nothing really 👌

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От менеджера: Anonymous, thank you so much for your review. We are so glad that you enjoyed your stay with us. It was a pleasure talking to you both. Children are at the heart of what the site is about and nothing gives us more pleasure in seeing and hearing children have fun. The memories you make will be priceless and we are happy you chose The Beeches to do this. We’d love to see you back soon.