The Woodlands

Понравилось Very clean, well maintained lovely and quiet site

Не понравилось Not the most friendliest of welcome. We was going with another party so requested to be put together but was denied, even though either side of their pitch was free and same for us we had no one either side of us but claimed he was fully booked and not allowed to swap pitches! We was one end and other party the other end but wasn’t allowed to be together, cannot check in while 4pm and have to be off by 11am which is stated (granted) but asked kindly if we could stay longer and we will pay seen as though others can’t check in while 4pm so was wanting to pay and stay till 3ish but answer was a firm “no I’m fully booked up” which didn’t make sense. That was also said the day before and there was numerous empty pitches just didn’t want to have anything to do with people and felt as though we was an inconvenience. Was questioned about the dog other party had 2 and us 1 and was told “ok because it’s only 2 dogs maximum per pitch” so we was fine but then the caravan next to us had 3 dogs in! Feel as though if your not a regular and your face doesn’t fit then it’s like you’re not welcome.

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Понравилось What a lovely site, the managers were so friendly and helpful, (we were first time caravaners)
we took our bikes, so everything was very local, but far enough away. There is a hop on, hop off bus at the end of the road, which was good value.
The aminaties were spotless, you need 50p for your shower.
Just a lovely first experience for us.
Level concrete hard standing pitches.
No public wi fi but that did not bother us.

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Понравилось Nothing

Не понравилось I'm sure I would have found the site to my liking but as I turned up at the barrier I was very rudely told that they had double booked my pitch and I was refused entry. The guy spoke to me as if I was an idiot and it was my fault. I had turned up 30 mins early but would happily have waited until check in time. To add salt to my wound the guy said that the people with the caravan parked up next to me waiting to go in were the people they'd given my pitch to. The guy did not once apologise or offer to find me an alternative campsite. I said that they have obviously taken my payment and he ignored me. Therefore I will not ever return and neither will my group of camping friends and relatives!

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