Ilex Farm Camping

Понравилось Absolutely loved this site . Lovely greeting on arrival and took to our pitch . Very quiet, secluded and peaceful . Just what we needed for some time away . Will 100% def be going again . I can’t bel this little gem is only 10 miles away from were I live x

Не понравилось Literally nothing

Рекомендую друзьям Хочу приехать опять

Понравилось Great quiet location
Lovely hosts
New clean showers and toilets

Не понравилось No hot water left when we wanted to shower

Рекомендую друзьям Хочу приехать опять

Понравилось Very friendly and welcoming. The site is on 3 tiers separated by trees so it feels very private, with only 3-4 pitches per tier. Toilets and shower are modern and very clean. Would definitely return if we’re back in the area. Lovely walking routes directly from the site.

Не понравилось No transport links to neighbouring towns, so if you wanted to visit areas around you, you need a car. Which is fine for most but if you’re a motorhome or campervan it can mean having to pack up everyday day.

Рекомендую друзьям Хочу приехать опять

Понравилось Spotless toilets and showers
Cheap ehu costs - you do not need 60m cables as pitch up suggests
Lovely welcome by owner
Nice short cut grass not too long

Не понравилось Only three toilets (2 with showers) so might be limited in busy periods

Рекомендую друзьям Хочу приехать опять

Понравилось Good remote location.
The campsite was peaceful.
Service signal was good too.

Не понравилось Unfortunately we felt the staff were rather unwelcoming. The were no signs other than on the main gate, so me and my partner were unsure on where to park/where to locate any workers… on the track going in I was stopped by one of the owners, I asked “ Hi, I’m just looking for the campsite?”, to which he looked at me and just went “yeah”, I said “yeah where is it sorry?”, he aggressively went “well, have you actually booked?”, I replied “yes I have, I just don’t want to be going the wrong way”, he then drove off providing no directions to me.
Further down the track, me and my partner accidentally drove around the entire campsite as there were again no signs were to park/ where to speak to workers. It turns out the other owner was actually watching us do this and didn’t say anything. My partner then saw her and said “Hi we’re just looking for the owners of the campsite, we’ve booked for the weekend and not sure where we need to go?”, she responded “ well it’s me and you usually come to speak to someone before driving around”, he responded “well yes we are lost, looking for the reception area, which is why I’m speaking to you”. Furthering this, when being shown our pitch, we were met with comments about our age, being inexperienced and assumptions we were going to be noisy.

Another thing, there were only two showers and one single toilet. These were clean upon arrival but shortly after and for the rest of the weekend remained filthy. There was no ventilation/windows in each of the three cubicles, meaning they smelt. You were told to press the shower on before getting in as it’s cold, this water then came straight out the shower onto the floor and flooded behind the toilet (no drain or mop) and as there was no mop, the floor was covered in mud all weekend. These weren’t cleaned over the Friday - Sunday (only seen being cleaned when we were checking out) and the only single cubicle was out of the loo roll for the weekend aswell. With limited cubicles anyways, we expected them to be cleaned at least once a day.

Sadly we booked this as the pitches were spacious, but the owner pitched our tent between two motor homes and told us we needed to “move up”. The led us to have two awnings, one right against our car and the other touching our tent. This was a shame as we were sat on top of each other with little privacy.

Рекомендую друзьям Хочу приехать опять

От менеджера: We are sad and disturbed by your comments above. Firstly I am sorry but we do not have any 'workers' as such so I am unsure to whom you may have spoken. Nor do I recall the conversation that you have mentioned.

It looks like you visited us on our first weekend we were open and we did have a couple of teething problems with the brand new toilet block. We have 2 toilet and shower rooms and 1 individual toilet. It happened that one of the new toilets had a leek on the water inlet pipe which was not initially apparent, causing a pool of water to gather at the back of the room, which has obviously now been fixed. Secondly the extraction fans were not switched on so the rooms were not vented as they should have been. Also apologies as the mop seemed to have gone missing. All these teething problems have been completely resolved .

However we would have been more than happy for you to get in contact should there be any problems during your visit and we could have made any corrections needed at the time.

Понравилось Great little campsite! Excellent facilities and with the tiered pitches you feel a lot more remote without being surrounded by other tents.

Рекомендую друзьям Хочу приехать опять