Gostou Nothing

Não gostou had We have stayed at many campsites over the years, but unfortunately this was by far the worst experience we've ever had. From the outset, the general attitude of some of the staff was rude and unwelcoming. The roads around the site were in an awful condition, with numerous potholes and very uneven surfaces, which was particularly difficult when towing a caravan. We were allocated a pitch in the camping field despite having a caravan. The pitches were extremely small – we had just enough room for our caravan, car and a small porch awning, with very little space around us. The facilities in this area were also extremely poor, including portable toilets with broken seats. Throughout the weekend there were repeated reports from other campers about people being removed from the site for various reasons. Whether or not every report was accurate, the atmosphere created by this was extremely uncomfortable. We were there with two young children and genuinely felt on edge, wondering whether something as simple as the children being too noisy could result in us being asked to leave. However, the most serious issue was a completely uncovered manhole/open foul-waste access point immediately behind our friends' lodge, in an area that was freely accessible and where vehicles were parked. Given the amount of rain we experienced over the weekend, this presented an extremely serious danger. With two young children on the site, we found it genuinely frightening. A child falling into an uncovered foul-waste manhole could have resulted in catastrophic or potentially fatal consequences. This is not a minor maintenance issue – it is a very serious safety concern that should never have been left accessible. To make matters worse, the hot tub was cold for the entire weekend, despite being one of the facilities we expected to be able to use. Overall, the combination of poor maintenance, inadequate facilities, unwelcoming staff and, most importantly, the serious safety hazard made this a thoroughly unpleasant stay. We would strongly recommend that the site addresses the safety issues and general maintenance of the site as a matter of urgency.

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