Campsie Glen Holiday Park

Gostou La vue est exceptionnelle, le logement était adapté pour une famille de 4

Não gostou Arrivée le samedi, le bar à proximité était très bruyant et dans l'ensemble, une impression d'être les uns sur les autres.
Les toilettes pour hommes mériteraient d'être plus souvent nettoyés

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Gostou Pleasant staff on arrival and explanation of facilities and locations

Não gostou Wasps, Whole campsite inundated with infestation of Wasps including the clubhouse making it a nightmare to sit and eat outside. Definately need to get a pest controller out to minimise disturbance or clear wasp nests.

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Do gestor: Hello Michael,

Thank you for taking the time to leave your feedback. We’re very pleased to hear you found our staff welcoming and our location enjoyable, but we’re truly sorry that your stay was negatively impacted by the wasp activity.

We understand how frustrating this must have been, and we apologise that it affected your ability to fully relax and enjoy your time here. Please be assured that your comments have been taken seriously. Unfortunately it is out with our control and a lot of other areas are experiencing the same issues. It is due to the warm dry Spring & early Summer.

Your feedback is invaluable in helping us improve, and we hope you might consider giving us another opportunity in the future.

Kind regards,

Gostou Leider können wir nicht viel positives sagen.
Der Spielplatz war okay.

Não gostou Schlechte hygienische Situation. Das Restaurant war wirklich mangelhaft und dafür viel zu teuer.
Insgesamt sehr in die Jahre gekommener Platz.

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Do gestor: Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, Maya.

Es tut uns wirklich leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Während wir uns freuen, dass der Spielplatz geeignet war, bedauern wir, dass Sie unsere Hygiene, das Restaurant und die Einrichtungen enttäuschend fanden. Ihre Kommentare sind uns wichtig, und wir werden sie mit unserem Team teilen, um zu sehen, wo Verbesserungen vorgenommen werden können. Wir schätzen Ihre Ehrlichkeit und hoffen, dass wir in Zukunft die Gelegenheit haben werden, Sie wieder willkommen zu heißen und Ihnen ein besseres Erlebnis zu bieten.

Gostou Facilities, layout of the site, helpfulness of the staff.

Não gostou Self check in would have been preferred but a great stay nonetheless!

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Do gestor: Hi Jacob,

Thank you for your kind words!

We’re so pleased you enjoyed the facilities, site layout, and found our team helpful. We appreciate your feedback about self check-in and will certainly keep it in mind for the future. Delighted you had a great stay, and we hope to welcome you back again soon!

Thanks
Campsie Team

Gostou Rural position, quiet mostly, green space for children to play

Não gostou Not the easiest access with long single file road and limited passing places
Toilet block not the cleanest even though cleaned every day. Dirty clientele

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Do gestor: Hi there,

Thank you for sharing your feedback.

We’re glad you enjoyed our rural setting, peaceful atmosphere, and green spaces for the children to play. We appreciate you letting us know about the access road and the condition of the toilet block during your stay. While our facilities are cleaned daily, we’ll continue working hard to maintain them to the highest standard and encourage considerate use by all guests.

We hope to welcome you back for another relaxing break in the future.

Campsie Team

Gostou Liked everything about the site, friendly staff, immaculate grounds and the shower block was amazing, very very clean, a well relaxing few days. Would definitely return and recommend to others looking for somewhere to stop if travelling further north

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Do gestor: Hi Mark,

Thank you for such a wonderful review!

We’re delighted to hear you enjoyed everything about the site, from our friendly team to the immaculate grounds and spotless shower block. It’s great to know you had a relaxing few days and would recommend us to others.

Your kind words mean a lot to the whole team, and we look forward to welcoming you back on your next trip north!

Campsie team

Gostou The location of our pitch was great, the reception staff were really helpful and the play area was great for younger ones.

Não gostou The facilities are really tired. A few toilets out of order (ladies block and pool toilet) and the unisex toilet/shower cubicles tended to be flooded and some had broken toilet seats. Luckily we were only there for 1 night so I could avoid showering there.

The bistro welcome wasn't the friendliest, I think we were greeted with 'so are you wanting a drink or not', food was ok. But mainly there was an underlying atmosphere that we felt which made us relieved it was a short stay.

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Do gestor: Hi there,

Thank you for your review.

We’re pleased to hear you enjoyed the location of your pitch, found our reception team helpful, and that the play area was a hit with the younger ones. We’re sorry to hear that some aspects of your stay didn’t meet expectations. Your comments about the facilities and bistro service have been noted, and we’ll be sharing them with the relevant teams to help us improve.

We appreciate you taking the time to provide such detailed feedback, and we hope you might consider giving us another try in the future.

Campsie Team

Gostou Everything was great we loved our stay so friendly people an staff were very helpful and so friendly would recommend for a nice weekend out wee holiday loved my weekend with the grandchildren

Não gostou None

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Do gestor: Hi Caroline,

Thank you so much for your lovely review!

We’re delighted to hear you and your grandchildren had such a wonderful weekend in our camping pod. It’s great to know our friendly team and welcoming atmosphere made your stay special. We really appreciate your recommendation and can’t wait to welcome you all back for another relaxing wee holiday!

Thanks

Gostou Chouette petit camping. Chouette plaine de jeux pour la plus jeune. Calme la nuit et très bien situé. Sanitaire et aire de service bien utiles.
La piscine a l’air bien mais nous n’avons pas pu y aller par manque de temps.

Não gostou L’eau des douches un peu trop chaude. Wifi pas accessible partout.

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Do gestor: Bonjour Melody,

Merci beaucoup pour votre gentil commentaire !

Nous sommes ravis que vous ayez passé un agréable séjour en famille et que vous ayez apprécié le calme, l’aire de jeux et nos installations. Nous prenons note de vos remarques concernant la température de l’eau des douches et la couverture du wifi afin d’améliorer votre prochaine expérience. Ce sera un plaisir de vous accueillir à nouveau, peut-être pour profiter de la piscine cette fois !

Gostou Had a great stay, park was beautiful and very clean.

Não gostou Nothing. Had a wonderful time.

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Do gestor: Hi Lauren,

Thank you for your lovely review!

We’re so pleased you had a wonderful time and enjoyed our beautiful, clean park. It’s great to know everything was just right for your stay, and we’d love to welcome you and your family back again soon.

Campsie Team