
Swindon, Wiltshire, Inglaterra
Lote para motor-casa de grama e terra sem eletricidade
Gostou Very friendly and helpful, lovely location, great value.
Não gostou Would have scored a lot higher except for mucky potholed lane to site. Cow muck puddles were 150mm deep and you had to drive and walk along it.
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Do gerente: Your complaint about the potholes is fair. The lane needs work, and we accept that. Your stay coincided with Storm Austen and further rain that weekend, which made conditions worse. We honoured your booking because we didn’t want to leave you finding somewhere else at short notice. In hindsight, we should have explained the conditions and given you the choice. However, we do struggle to reconcile your scores with your comments. You describe us as “very friendly and helpful” but give customer service 5/10, and say “great value” but score value at 4/10. You also give Wi-Fi 1/10 when we don’t provide it. We’re a wild camping site, with water and waste disposal at the farm. We accept the criticism of the lane, but we’re disappointed that the overall review gives such a different impression from the positive things you’ve written.