Would have been a good stay if toilets were open
Will C.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Friendly staff, clear directions
Não gostou: Was told after booking the toilets and showers were closed. No mention on booking website. Tried to cancel but was told not possible
Nice place lot of great places to visit
david f.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Lots of room pick your own pit,ch
Não gostou: Shower and toilet not open
Thank you for choosing to stay with us especially out of season.
We look forward to your next visit when our facilities are open.
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Traduzir (Traduzido por Google Translate)Gostou: Great place to stay
Não gostou: –
Thank you for choosing to stay with us and that you enjoyed yourselves.
We look forward to seeing you again soon.
Excellent site in good location, friendly staff and nice setting
ANDREW C.
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Traduzir (Traduzido por Google Translate)Gostou: Friendly and helpful staff, lovely setting and easy access to local area. Would definitely stay again
Não gostou: It was a shame the shower block is not open out of season, but not a huge issue and was informed by staff in advance
Thank you for choosing to stay with us especially out of season.
We look forward to your next visit when the shower block will be open along with the non-electric fields where there is a lot more space to enjoy your stay.
Peace and quiet and accessibility to …
John W.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Peace and quiet and accessibility to bus routes.
Local site manager.
Access to local pubNão gostou: Site was flooded and facilities - toilet dump - was inaccessible.
Arrangements by local management were made. Using disabled persons toilet.
Site needs work to improve winter facilities and site drainage.
Local site management very pleasant and helpful.
Unlikely to revisit unless site improved. Feels neglected.
Thank you for choosing to stay with us especially out of season, unfortunately during your stay the whole of Kent suffered from floods including homes.
Reviews even negative ones help us to improve everyone's stay.
Excellent - very good value for money.
James H.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Plenty of space. Friendly staff. Clean site, large bins for rubbish on site. On-site maintenance team on call to provide assistance if required. An electronic keypad coded barrier for security.
Level pitches with water and electric points.
Sharon provided a detailed email with all the information required.Não gostou: Facilities are closed from November to February.
thank you for your review. glad to hear you were please with the site and thought the staff were friendly.
sorry the facilities were closed during this period, hope we can amend this for next year!
Staff very friendly and helped immediately …
Philip H.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Staff very friendly and helped immediately with an issue with our campervan electric.
Não gostou: –
Thank you for your review. we hope you enjoyed your stay!
Hard standing
Veronica B.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Hard standing
Não gostou: No facilities open and no reception so had no idea where anything was. Never found chemical disposal point so had to take our toilet home to empty. Don’t know if there was wi-fi as it wasn’t mentioned
Thank you for your review. we did sent everyone information regarding no facilities also information on arriving when the office was closed and it did inform you where to pitch up. please can you check your Emails. we do not have wifi here at the moment.
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Traduzir (Traduzido por Google Translate)Gostou: Nothing out the ordinary
Não gostou: No showers, £3 extra for awning, so didn't bother. No WiFi
I am sorry you did not enjoy your 1 night stay.
When booking it states no facilities between the 1st November and 28th February, hence the reduced price, however for a refundable £10 cash deposit there is access to the disabled wash room.
The site does not offer Wi-Fi any time of the year and this is clearly stated.
Other sites also charge extra for awnings. I will put forward to the management team if this can be included for out of season stays as using one is dependant upon weather conditions.
Hard standing pitch, in a convenient …
Sarah M.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Hard standing pitch, in a convenient location.
Não gostou: –
Thank you for choosing to stay with us especially out of season.
We look forward to seeing you hopefully next year when the weather is better.
An email was sent to you the day you booked advising there were no toilets and showers open apart from the disabled toilet for your 1 night stay(perhaps you did not receive the email). On the Pitch-up website it is advised that the showers and toilets are closed between the 1st November and the 28th February under the "Please Note" section this is easily missed if not read.
We do offer to change dates of stay as no refunds permitted within 28 days of arrival.
We look forward to your next visit.