Sunbank Accommodation

Gostou The view

Não gostou Everything

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Do gerente: Dear Matthew,

We’re genuinely sorry to hear that your stay felt more like a horror story than a holiday. White mould is definitely not one of our listed amenities, we suspect it may have snuck in disguised as a ghost from the cleaning cupboard. Rest assured, we’re investigating and banishing it back to wherever mouldy ghosts come from.
As for your comment on child-friendliness, we noticed you marked it as “None given.” Just to clarify, that’s not a reflection on us, but rather the fact that you didn’t bring a child. The yurt and its surroundings are actually quite fond of children (and well-behaved adults too), so we’re confident they’d have had a better time.
It sounds like everything went wrong except the view which, thankfully, didn’t pack its bags and leave too. We’re glad it managed to charm you, even if the rest of the experience didn’t.
We’re taking your feedback seriously and making improvements. If you ever decide to give us another shot, we promise a mould-free, ghost-free, and hopefully smile-filled stay, but I don’t think a yurt is your best option….
Warm regards,
Sam

Gostou Wonderful

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Gostou Very sweet set-up with lots of cute details. I was pleasantly surprised to have a little TV, so I didn't have to miss Bake Off! I slept well and enjoyed a hot shower. I also used the kitchen area to make noodles and tea, and it was very well equipped. The owner helped me locate the shortest walk to the site from the Offa's Dyke Path and the yurt really is ideal for anyone hiking the trail.

Não gostou My dislikes are all tiny details, that didn't take away from the overall enjoyment of the yurt.
1) There was more road noise than I expected, so not quite a rural paradise, although it didn't bother me at all during the night.
2) It would have been helpful to have a couple of hooks for hanging up clothes inside the yurt.
3) No WiFi which wouldn't normally bother me for a night but I was wanting to video call family since I was hiking solo.
4) I didn't know how to use a porta potty - had to YouTube how to flush it! - some instructions would be grand (maybe I missed them?!)

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Gostou Location, facilities on site, quirky accommodation

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Gostou What's not to like! The yurt was quirky and cute as well as cosy and welcoming. The kitchen area and bathroom were clean and well equipped. The owners greeted me and then made sure I had all I needed. The scenery was amazing - even in the rain and the walks were fabulous. Added bonus of the nearby pub if needing food or shelter.

Não gostou Nothing. The site is accessible and as expected. If I was being really picky I would say the distant road noise is the only pitfall.

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Gostou The location
Beautiful decor
Clean
Dog friendly

Não gostou Could do with back up heating as well as woodburner stove

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Gostou Lovely location and views, very relaxing if you don’t mind the distant traffic noise. Great walks close by and only a couple of minutes drive into Llangollen.

Não gostou Very cold in January and we were not provided with enough fuel for the logburner which stated was included in the price of booking. (Felt awkward having to ask for more).

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