Edinburgh, Lothian, Schotland
Saharatent
Ik was blij met New and well put-up tents which were clean, comfortable sleeping, good facilities (toilets, showers, wifi, firepit, etc.). Relatively peaceful on site, which is so important. Lovely setting, and a good location with easy bus connections.
Ik was niet blij met There was blaring music when we arrived Tues 19 Aug from the central campsite speaker, which went on until 10.30pm, despite a campsite rule of quiet from 10am. The showers blocked and water overflowed, and needed more attention to either prevent blocking, or deblock them or clean them better. I also thought the £3 parking charge was a bit unnecessary given the overall cost.
Aanbevelen aan vrienden Opnieuw bezoeken
Van de manager: Thank you for taking the time to share your detailed feedback. We’re really pleased you enjoyed the comfort of our new tents, the peaceful setting, and the facilities on site – it’s great to know these helped make your stay enjoyable. We’re very sorry about the music disturbance when you arrived – this is not typical of our site and we will ensure the quiet hours policy is upheld more consistently in future. Thank you also for highlighting the shower issue; we’ve since increased the frequency of checks and maintenance to keep them in better condition for all guests. Regarding parking, the small charge helps us with the upkeep of the grounds and facilities, but we’ll keep reviewing this to make sure it feels fair and transparent. We really appreciate your comments as they help us improve, and we’d love to welcome you back for an even smoother stay next time.