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Lovely beach- awful communication from staff and no support from them
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Van de manager...
we liked having you at the park a lot too |
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Brilliant place to stay with lots to do accommodating to all ages.
Van de manager...
Lovely to hear that you had such a positive experience at the park, from the spotless facilities and friendly staff to the stunning views and well-stocked shop. It's always our goal to provide a clean, welcoming, and enjoyable environment for our guests, so it’s wonderful to know we hit the mark. Glad to hear that you had an amazing weekend and are planning to return we can’t wait to welcome you back. |
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The park is well laid out, …
Van de manager...
thank you for your comments glad you enjoyed your stay hope to see you again |
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This site is first class facilities …
Van de manager...
Thank you so much for your kind words and fantastic review. We're thrilled to hear that you enjoyed our facilities and that our team made a great impression that's exactly what we aim for here at Auchenlarie. We really appreciate your feedback regarding the WiFi access. We're sorry to hear it was a bit difficult to connect, and we'll certainly look into improving that experience for future visits. We’d love to welcome you back anytime thanks again for the 10/10 |
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Great restaurant with amazing views from outside balcony
Van de manager...
Lovely to hear that you enjoyed the beautiful views and had a great time at the pubs and enjoyed the onsite entertainment. We hope to welcome you back again soon! |
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The location was beautiful. We thoroughly …
Van de manager...
Thank you so much for taking the time to review our park. We're thrilled to hear you enjoyed your stay at Auchenlarie and that you appreciated the beautiful location. It means a lot to know you'd recommend us to other. |
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Good site, but not for all.
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Absolutely loved it didn't want to …
Van de manager...
Thank you so much for your kind words.Glad to hear that you absolutely loved your stay and didn’t want to leave that’s the best compliment we could ask for. It means a lot to know we’re your favorite camping spot yet. We can’t wait to welcome you back for another amazing stay. |
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This place is fantastic!! We were …
Van de manager...
We're absolutely thrilled to hear that you had such a great time during your long weekend at Auchenlarie Holiday Park. Great to hear you enjoyed all the facilities from the swimming pool and gym to the soft play, arcade, and our bar/restaurant. We're especially pleased to hear our shop, staff, and on-site experience made your stay even more enjoyable. Thanks again for your kind words and recommendation. |
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Thank you so much for taking the time to share your feedback. We're really glad to hear you enjoyed the beach, entertainment, pool, arcade, and especially our restaurant and takeaway it's good to know those aspects stood out during your stay
We’re truly sorry to hear about the issues you experienced with the bathrooms, WiFi, and the level of service provided by our team. Your experience does not reflect the standards we aim to uphold, and we understand how frustrating that must have been. We’ve taken your comments on board and will be addressing the cleanliness concerns with our housekeeping team immediately. We're also reviewing our staff training to ensure our team can provide better support, especially when WiFi access is limited.
Thank you again for your honest feedback it does help us improve, and we hope to have the chance to offer you a much better experience in the future.